Labor and Compliance Officer - Employee Relations Section, Human Resources Department

Our division is in charge of human resources (recruitment, training, evaluation, labor relations, HRBP) specific to mobile business organizations. While collaborating with Rakuten Group's head office, the department can provide a one-stop solution for HR issues, planning, policies, operations, and workplace communication to solve problems in a workplace environment (mobile market, store operations, global development environment, and human resource structure).

We organize organizations by area, such as recruitment, training, evaluation, labor relations, and HRBP, and provide opportunities for mutual understanding through cross-organizational cooperation, study sessions, and meetings.

As an organization specializing in labor affairs, our scope is general Labor Relations space (health and safety, revision of rules and regulations, welfare, and handling of labor issues), collaborating with payroll, attendance, and social insurance team. Despite the wide variety of operations, every one of us has an awareness of OPE (Operational Excellence) and is working to achieve greater efficiency and higher added value.

We are an organization with a very positive attitude and high motivation to learn, and we provide an environment where our members can learn and be stimulated by each other's expertise.

To support Rakuten's rapidly growing and rapidly expanding mobile-related business, we are expanding our Labor Relations initiatives.

This is an environment where you can challenge to solve problems and work toward improving and upgrading existing operations, rather than simply being an operator. We often work on a project basis, and you will be able to expand your experience in project management and project lead.

You will be in charge of managing Labor Relations work process and improving operations and processes for the following tasks

Revision of rules and regulations

Application to the Labor Standard Supervision Office

Health and safety initiatives

Health check, Stress check, Infection Prevention, and Vaccinations, etc.

Responding to inquiries from employees

Other related work

Routine tasks are being automated, and we are working to strengthen our in-house customer service capabilities.

There are several foreign nationals among our employees, enabling you to acquire value-added expertise beyond your previous experience. Even if you are not confident in your English ability at first, it is no problem if you gradually get used to it while other members provide support.

Full-time employees:7 people.

Temporary Employee:1 people.

Mid-career has variety of its background, someone has long year HR experience in Rakuten, someone is certified social insurance labor consultant. And some of new grads enjoy working with utilize each new-grads network entire Rakuten group.