Senior Manager, HR Shared Service, North Asia

必須

• Language skill: Fluent Japanese and English, Korean is a plus
• Experience: Minimum 8 years of experience in HR operations with a combination of operations and project experience. Expertise in a case management system (ServiceNow or the equivalent) and HCM environment (SuccessFactors or Workday).
• Employment Law: Deep understanding of laws and regulations in Japan (and preferably also in Korea) with the ability to apply them into the organization.
• Ownership & Process-driven Mindset: Strong ownership and accountability of people, processes, and strategy. Process management mindset with the ability to influence outcomes.
• Analytical Skills: Proficient in data analysis and reporting for informed decision-making and process improvement.
• Communication: Strong stakeholder management and excellent communication skills.
• People/Vendor Management: People and vendor management experience, motivating, leading, building and retaining talent.
• Project Management: Project management experience, including discovering, exploring, defining and delivering projects.

歓迎

• Preferred Education: Minimum of bachelor’s degree or equivalent.
• Payroll experience is a plus.

求める人物像

• Growth mindset to stand taller together and open mindset to embrace changes
• Ownership & Process-driven Mindset: Strong ownership and accountability of people, processes, and strategy. Process management mindset with the ability to influence outcomes.

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Operational Excellence

• Align local/regional objectives with global priorities. Drive operation consistency and standardization across the region.
• Act as the HR Operations subject matter expert for local/regional HR services with a key focus on employee experience, managing HR operations (both offshore and in-house) to ensure best-in-class service delivery. Act as the primary escalation point to help solve both day-to-day and more complex operational problems, as well as the primary point person for partnering on projects, initiatives, and process design with departments across the Tapestry and our brands.
• Review SNOW Tickets/Trend Analysis to help identify opportunities to enhance customer-centricity, improve effectiveness, and increase efficiency.
• Proactively manage and review the performance effectiveness of service providers, with a mindset to continuously seeking improvements.
• Manage and improve employee experience alongside employee lifecycle, especially during key stages (onboarding, mobility, separation, etc.).
• Continuously review and initiate improvements to internal HR processes, practices, systems and communications towards enhancing operational and service excellence.
• Ensure all HR operations policies and processes are documented and updated accordingly.
• Be the key process/functionality owner for some of the fundamental HR systems (Workday Core Module, PeopleDoc - Documentation management, Audit & Compliance - data integrity, ServiceNow, etc) to drive digitalization.

Employment Regulation/Compliance

• Foster compliance with employment regulations by driving relevant compliance initiatives, closely monitoring legislative changes.
• Act as an advisor to HR community on employment compliance and regulatory matters.
• Manage government employment reporting and requirements.
• Ensure accurate and up-to-date employee data, conduct regular checks.
• Ensure all process execution and system adhere to our regional/local data privacy policy.
• Coordinate internal and external HR audits.

Team Management

• Manage a team of 5-6.
• Inspire and guide a growing team, foster a culture of transparency, collaboration, inclusion and innovation.

募集内容

• For Japan** – This role will be owning and driving all operational excellence and employment regulation/compliance related initiatives step by step to transform into an ideal future status in the next 2-3 years.

募集内容

• For Korea** – This role will be partnering with local HR team for operational excellence initiatives while supporting local HR team on employment regulation/compliance.