Employee Relations Manager

As an organization specializing in labor relations, you will join a team responsible for overall labor management (health and safety, policy revisions, welfare, labor dispute resolution) and responding to various administrative bodies such as the Labor Standards Inspection Office, in collaboration with the payroll, attendance, and social insurance teams.

Despite the diverse operations, each individual is highly conscious and committed to achieving efficiency and higher added value.

This is to expand our workforce in the labor relations domain to support Rakuten's rapidly growing and expanding mobile-related businesses.

This environment offers the opportunity to challenge yourself with problem-solving and initiatives aimed at improving and advancing existing operations, rather than simply acting as an operator.

You will collaborate with HRBPs to understand the conditions and challenges of each company and organization, then consider and execute measures.

As many activities are project-based, you can also gain experience in project management and project leadership.

You will be responsible for executing the following tasks and for improving operations and processes:

Revising various regulations

Submitting notifications to the Labor Standards Inspection Office

Health and safety-related tasks

Health management-related tasks (health check-ups, stress checks, infection prevention, vaccinations, etc.)

Responding to employee inquiries, consultations, and reporting cases

Other related tasks

In this environment, you will find it engaging to perform tasks by understanding the characteristics of the three companies and leveraging the individuality of each.

Furthermore, we are advancing the automation of routine tasks and striving to enhance our internal customer service capabilities.

We have many foreign national employees, making it possible to acquire high-value expertise beyond your previous experience.

Even if you initially lack confidence in your English skills, it's not a problem, as other members will support you until you gradually get accustomed to it.

Employee Relations Related Organizations

Full-time Employees: 7

Temporary Staff: 2

Our team of mid-career hires is composed of diverse talent, including members with extensive HR experience within the Rakuten Group and members holding national certification as social insurance and labor consultants.

We also have new graduates from multiple years, who are leveraging their Rakuten Group internal networks at various career stages.