Professional Services Operations部門において、Signature Success Planの商談推進を支えるOperation業務を担当します。商談データ管理や承認ワークフローの運用、営業担当者向けのEnablement、見積もりツールの運用・管理、グローバルチームとの連携などを行います。
Principal Technical Support Engineerとして、SalesforceのSignature Success Planを利用する大規模なお客様に対し、高度な技術サポートを提供します。障害調査や技術支援、開発部門へのエスカレーションを行い、テクニカルリードとしてチームの成長やオペレーション効率化にも寄与します。
The Program / Project Management Senior Analyst drives strategy and performance for the Sales organization and leads Sales Programs within the Sales Strategy function. The role analyzes sales performance, develops and executes programs and processes, and collaborates with Japan and Global executives and other stakeholders.
The Customer Success Manager uses deep business, industry and product knowledge to partner with customers and guide them to accelerate business value and return from their investment with Salesforce. In this role, the Customer Success Manager will specialize in one or more line of businesses, a specific cloud or industry to speak the customer language and ensure customer value realization.
Handles customer inquiries regarding billing and collections and coordinates with customers, Sales, and internal departments to address requests. Manages an assigned collections portfolio, assists with month-end cash application activities, supports AR-related work, and participates in cross-functional global projects.
As a Deal Desk Manager, you will deliver deal structuring and pricing support for the Japan, Korea and Taiwan sales verticals. The role focuses on mitigating risks and identifying improvement opportunities in complex transactions and sales territories using data-driven insights. You will also develop solutions to help Deal Desk and deal processes scale with the evolving needs of the business.
Deployment Strategists advise enterprise customers on AI strategy, design agentic solutions, and lead customer engagements from discovery through deployment and adoption. They coordinate delivery teams and manage engagement outcomes, working alongside Forward Deployed Engineers to help customers realise lasting value from deployed solutions.
The Senior Technical Support Engineer provides technical support to Informatica customers, partners, and internal teams. The role supports Cloud products including Master Data, Data Integration, Data Quality and Data Governance, and manages customer issues through resolution, coordinating with regional partners and other teams.
The Technical Support Engineer provides technical support to Informatica customers, partners, and internal teams for cloud products including Master Data, Data Integration, Data Quality, and Data Governance. The role manages customer issues and escalations through resolution, works with regional partners, and coordinates with other teams on product defects and at-risk customer situations.
Lead the Employee Referral Program and Insiders Program, with a primary focus on APAC and Japan. Run day-to-day operations, support regional strategy, and partner with business leaders and cross-functional teams to tailor the programs to local market needs. Improve the experience for referrers, candidates, and Insiders.