As a Senior Manager, Deal Desk, you will serve as a principal deal advisor and commercial strategist for our Japan, Korea, and Taiwan (JPKT) sales verticals. You will guide enterprise account teams through complex deals, advise senior leaders, and drive AI-powered tools and regional commercial initiatives.
日本のお客様とインドのGlobal Delivery Center (GDC) を結ぶ戦略的ハブとして、Salesforceを活用したビジネス変革を支援するポジションです。日本側のシニアアーキテクトと連携し、プロジェクトのタスクやプロセスを技術的に理解してGDCに伝え、戦略・変革支援、プロジェクト実行支援、ガバナンスと最適化を支えます。
This strategic leadership role will reimagine work, organizational structure, human-AI collaboration, and Job Architecture across JPKT, beginning with Salesforce Japan. It will develop capacity planning models and Golden Ratio frameworks, and partner with senior leaders and teams to guide workforce transformation.
CSG Business Partnerとして、担当チームのリーダーと戦略・目標設定を共にリードし、Salesforce活用促進、製品利用量の拡大、解約リスクの最小化に向けた方向性を定めます。CSG Data & Insights Analystチームなどと連携し、データに基づく意思決定や成果の測定・継続的改善を支援します。担当チームの優先課題と予算を管理し、戦略実行に必要なリソースと体制を整えます。
As an Analyst, Deal Desk, the role evaluates, structures, and approves commercial quotes for Japan, Korea, and Taiwan commercial business segments. It works with account teams and internal stakeholders to apply pricing policies, manage compliance risks, and support the quote lifecycle.
The Customer Success Manager partners with customers and their executives to accelerate business value and ROI from their Salesforce investment. The role helps customers advance their transformation journey, achieve their business objectives, and increase value, retention, and customer satisfaction.
The Contract Specialist provides Quote-to-Cash support and guidance to Account Teams in the Commercial and Enterprise customer market segments across Japan, Korea, and Taiwan. The role supports quoting, deal structuring, contract issues, calculations, approval requests, and case management, while ensuring compliance with company policies and SOX requirements.
The Customer Success Manager will serve as the customer’s trusted Tableau advisor and become an extension of their workforce through personalized service. The role addresses business and technical concerns, aligns with customer priorities, and acts as the primary account contact by coordinating with Product Management, Sales, Technical Support, and Engineering.