Engineering Manager, CI/CD Platform Group - Cloud Management Department (CMD)

The Cloud Management Department (CMD) leads Rakuten’s unified cloud infrastructure strategy by providing governance and essential tools to ensure seamless operations and high satisfaction among service providers and users.

As the central point for strategy, planning, and process governance, we manage the cloud product portfolio, budgeting, quality, and security.

Furthermore, we empower cross-departmental success through robust cloud foundations and management solutions.

As an Engineering Manager for our CI/CD platform, you will own the end-to-end lifecycle of complex projects, driving them from conception through delivery.

You will play a critical role in our organization by optimizing development processes and championing engineering quality.

You will be responsible for maintaining a live service used by most of the company.

We are looking for an individual with expertise in managing the career paths of engineers through mentorship and guidance, a proven track record of taking responsibility for the quality of services in production, and a passion for the technical excellence of their products.

Mentor and guide team members in their career development, serving as a primary source of support and expertise

Create and maintain plans, goals, and milestones for each project

Maintain a live service with high availability standards

Ensure the CI/CD platform operates as a reliable production service for its users, including service stability, incident management, operational support, and continuous improvement

Help drive technical strategy and architectural decisions for your products

Identify resource requirements and coordinate with management to ensure the team is appropriately staffed

Maintain a fundamental understanding of budgeting and effective cost control

Communicate ideas, progress, and results effectively to stakeholders at all levels to ensure project alignment and commitment

Establish and maintain excellent relationships with key stakeholders across the company

Communicate project status, risks, and issues in a clear and timely manner to all impacted teams