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CRM System Engineer and Admin

株式会社グロービス

テック　東京都　企業サイト　掲載 7/9

給与

記載なし※ 募集要項に金額の記載がありません

勤務地
東京都
雇用形態
正社員
働き方
週3日 出社

在宅勤務あり

年間休日
記載なし

要約求人票をもとにAIがまとめたものです

This role manages and optimizes GLOBIS University’s Salesforce CRM system, working with colleagues across the global organization. Responsibilities include proposing and implementing IT and AI solutions, system administration and maintenance, vendor management, user training, liaison work, and documentation.

応募資格

必須

  • Over 4-7 years experience as a software engineer or a system engineer
  • This role focuses more on designing IT solutions to solve business problems than on day-to-day coding. Nevertheless, a certain level of engineering experience is necessary to understand our system processes and data structures.
  • Experience in Salesforce or other CRM systems, including administration and development. Salesforce certifications are a plus.
  • Programming skills (You will deal with HTML / Javascript (jquery), CSS, Java, SQL, Php, Python)
  • Analytical and problem-solving abilities to resolve complex technical and business issues
  • A strong business mindset and a drive to solve business problems
  • Great communication and leadership skills as you will have to manage diverse requirements from various stakeholders
  • Self-motivation. You must be self-motivated, driven to see results, and be intrigued by the use of data to inform decisions.
  • Strong interest in technology and the curiosity to keep yourself updated with the latest knowledge.
  • Have a mindset and attitude toward using AI to improve productivity and work quality
  • Align with GLOBIS' business and the [GLOBIS WAY](https://globis.com/about/globis-way/)
  • Native English or equivalent, and JLPT N3 or equivalent *The following tests will be accepted as a substitute for the Japanese Language Proficiency Test (JLPT) <https://globis.box.com/v/japanesetest>

歓迎

  • Experienced full software development cycles (from requirement definition to testing) in developing software solutions
  • Experience in Salesforce administration and development. Salesforce certifications are a plus.
  • Experience in developing AI solutions such as MCP Servers/Clients and AI Agents
  • Experience in working on mid-large scale IT projects (more than 30 man-months)
  • Experience in designing and managing solutions on cloud platforms such as AWS, Azure, or Google Cloud.
  • MBA or Masters degree

求める人物像

  • A strong business mindset and a drive to solve business problems
  • Analytical and problem-solving abilities to resolve complex technical and business issues
  • Great communication and leadership skills as you will have to manage diverse requirements from various stakeholders
  • Self-motivation. You must be self-motivated, driven to see results, and be intrigued by the use of data to inform decisions.
  • Strong interest in technology and the curiosity to keep yourself updated with the latest knowledge.
  • Have a mindset and attitude toward using AI to improve productivity and work quality
  • Align with GLOBIS' business and the [GLOBIS WAY](https://globis.com/about/globis-way/)

使用ツール

Salesforce CRM systemApexHTMLJavascript (jquery)CSSJavaSQLPhpPythonAI

募集要項最終確認 9/25

職種
システムエンジニア（SI）
雇用形態
正社員Full time employee/Permanent
給与
記載なし
給与の詳細
非公開Salary depends on work experience, skills and abilities ・Annual salary revision in July ・Profit-sharing (per company rules and regulations) ・The annual salary is inclusive of premium wages for 45 hours of overtime work and for 10 hours of nighttime work.
手当
Transportation expensesGLOBIS MBA partial subsidyShort-term study abroad supportSelf-development subsidymax 200,000 JPY/yearSupport for attending training courses required for workall expenses covered by the company at the discretion of the department head
勤務地
102-0084 Sumitomo Fudosan Kojimachi Bldg., 5-1 Niban-cho, Chiyoda-ku, Tokyo【Tokyo Headquarters】
転勤
Headquarters and all domestic and international offices designated by the company (including locations for remote work implementation), and in the event of future secondments, all offices designated by the secondment destination
働き方
We have flexible working hours. The regular working hours are from 10:00 to 18:30, including a one-hour lunch break, and currently, employees come to the office at least thrice a week and work remotely for the rest.At GLOBIS, we actively embrace online and remote work, while also valuing real, in-person spaces that foster strong community, culture, and relationships. As a general rule, employees are expected to work from the office at least three days a week, though specific policies may vary by department and team.*Please note that this policy is subject to change depending on the broader social situation.
勤務時間
Flexible Working Hours (Core Time: none) 1 hour breakWe have flexible working hours. The regular working hours are from 10:00 to 18:30, including a one-hour lunch break, and currently, employees come to the office at least thrice a week and work remotely for the rest.Occasionally, employees may be required to work on weekends (one to two Saturdays per month) or at night (one to two times per month) to support academic events or troubleshoot urgent system issues. However, you can compensate for these irregular hours by taking substitute holidays or using the flextime system to flexibly manage your work styles.Avg. 5-20 hours per month
休日・休暇
Sundays, national holidays (together with the immediately following Monday if a national holiday falls on a Sunday), Saturdays, any other dates designated by the company (none at this time)20 paid holidays per year. The paid holidays in the first year will be calculated on a pro-rata basis from the start date.Annual holidays: New Year’s period (ex. Dec 29-Jan 4), marriage leave, condolence leave, natural disaster leave, maternity leave, sabbatical (after 5 and 10 consecutive years with the company)
福利厚生
Retirement allowance system available (retirement age: 60)Continuous employment system available (up to 65 years old)Stock ownership plan available
社会保険
Health insurance, employment insurance, workers accident compensation insurance, pension
受動喫煙対策
No smoking indoors in principle
就業場所の変更の範囲
Headquarters and all domestic and international offices designated by the company (including locations for remote work implementation), and in the event of future secondments, all offices designated by the secondment destination
経験年数
4年以上
学歴
大学院修了以上
掲載日
2026/07/09 00:17（82日前）
最終確認
2026/09/25 20:58（4日前）

仕事内容

Job Responsibilities

As a member of a cross-functional and cross-divisional project team, you will play a crucial role in managing our IT systems that support our entire global ecosystem of services.

In this role, you will work with colleagues from all over the world to optimize our Salesforce CRM system, directly contributing to the growth of our global sales and marketing efforts, enhancing classroom operations, career services and ultimately delivering exceptional customer satisfaction to our students and faculty members.

New Development: Propose new ideas to optimize and improve systems.Understand the business problems faced by staff members and design and implement solutions using IT and/or AI.

Maintenance: Handle administrative functions including user account maintenance, data cleanup, Apex code debugging, troubleshooting, and other routine tasks as needed. Update HTML pages of the GLOBIS Virtual Campus.

Vendor Management: Communicate requirements to vendors, review their proposals, assess risks, conduct tests, and manage the development schedule.

Training & Knowledge Sharing: Train new users and help the team/division to increase their IT skills and overall adoption.

Liaison Work: Serve as the technical liaison between our division and other GLOBIS teams/divisions, as well as our third-party Salesforce development consultants.

Documentation: Write documentation/SOPs and implement best practiceguidelines for others to follow.

Department/Team

GMS-Global

The employee in this position will be seconded to the Graduate School of Management, GLOBIS University.

Career Trajectory

After you have a good understanding of our CRM and IT systems, and sales and operations, you will be required to work closely with team leaders and senior employees to formulate and execute strategies necessary for business growth.

この求人は株式会社グロービスの採用ページの掲載内容をもとに構成しています。応募条件の最新情報は募集元をご確認ください。

東京都のシステムエンジニア（SI）の求人1,320件

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