カスタマーエンジニア条件を変える閉じる
Application Support Specialist (Buy-side/Sell-side)
給与
記載なし※ 募集要項に金額の記載がありません
- 勤務地
- 東京都
- 雇用形態
- 記載なし
- 働き方
- 記載なし
- 年間休日
- 記載なし
要約求人票をもとにAIがまとめたものです
As a member of the Enterprise Technology Services group, this role supports clients’ Bloomberg solutions and workflows, servicing production needs and focusing on customer experience. The role troubleshoots production issues, works with Engineering, Product and Account Management, and supports clients as they move from project implementation to production support.
応募資格
必須
- Minimum 3 years of working experience in a client-facing role, supporting financial markets trading/connectivity solutions
- Demonstrated experience in one or more of the following: FIX, Middleware (eg. MQ), TCPIP, SFTP, Web APIs, Unix/Linux, Scripting (eg. Perl, Python), Data Transformation
- Demonstrated experience in technical support including end-to-end troubleshooting in networks, connectivity, and messaging
- Demonstrated ability in multi-tasking, time management and prioritising in a fast-paced environment
- Excellent written and verbal communication skills in both English and Japanese (JLPT N1 or native-level equivalent).
- Demonstrated continuous career growth within an organisation
歓迎
- Experience with client relationship management
- Exposure to Broker/Dealers, Exchanges, Hedge Funds, or Regulatory Reporting requirements
- Experience applying Data Transformation to workflows using any ETL tools (e.g. Informatica / Mulesoft / TIBCO / Dell Boomi) or through transformation languages (e.g. XML XSLT / Perl)
- Experience with SQL or transactional databases
求める人物像
- You come to work with a purpose, passionate about offering excellent service and empowered by a collaborative spirit.
- Someone that is naturally curious, a strong problem solver who doesn't shy away from taking on new challenges and thrive on change.
- You love being a great teammate and someone clients can count on every day.
- We encourage you to challenge the status quo and support your colleagues to innovate, learn, and deliver the best service possible.
募集要項最終確認 10/2
- 職種
- カスタマーエンジニア
- 雇用形態
- 記載なし
- 給与
- 記載なし
- 勤務地
- 東京都Tokyo
- 働き方
- 記載なし
- 経験年数
- 3年以上
- 掲載日
- 2026/07/19 00:28（75日前）
- 最終確認
- 2026/10/02 01:00（今日）
仕事内容
募集内容
- In capital markets, buy-side and sell-side professionals strive to achieve automation across multiple asset classes by building strong and secure connections to Bloomberg. Our Enterprise Technology team is trusted with the design, delivery, and ongoing support for firms wishing to outsource their connectivity and integration to Bloomberg. We have successfully delivered both tactical and enterprise-wide solutions to both the buy and sell side firms and pride ourselves in our quality, rapid time to market, and ability to solve for the most comprehensive and challenging workflows.
What’s the role?
- As a member of the Enterprise Technology Services group, you play a vital role in maintaining technological stability and mitigating financial risk for our clients across their Bloomberg solutions and workflows. Working as part of a global team of financial technology support specialists, you will be responsible for servicing the production needs of our customers. You’ll be strategically focused on the overall customer experience as well as developing a strong relationship with them, from handling production support issues through to proactive engagements with existing clients.
- As you will be part of a client facing team in Asia, you will be supporting a variety of technologies and data specifications between Bloomberg and external systems including FIX, XML, MQ and APIs. You will work closely with our engineers, solutions architects, and product development in uncovering opportunities, managing production releases, and positioning enhancements.
We’ll trust you to:
- Analyze and troubleshoot issues for our global client’s production environments. Examine their root cause and offer a solution in a timely manner, working directly with customers and internal stakeholders across functions
- Prevent production incidents and outages by partnering with Engineering and Product teams to design and implement future system and product changes
- Partner with Account Management in our Buy Side and Sell Side OMS businesses to provide proactive engagements with our client base
- Ensure a smooth life-cycle experience, when clients move from project implementation to production support
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応募はブルームバーグ・エル・ピーの採用ページで受け付けています。このページは採用ページの掲載内容をもとに構成しているため、最新の応募条件は募集元でご確認ください。
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- カスタマーエンジニア270
- 東京都のカスタマーエンジニア147
- テック12,777
- ソリューションエンジニア481
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