Builds digital technology strategies aligned with customer business outcomes, using customer, technology, and industry insights. Coordinates account and technical teams, develops recommendations and enablement plans, and helps drive technology adoption and digital transformation.
Perform assigned tasks supporting Data Center colleagues, including processing vendor hardware warranty claims and RMA devices. Maintain inventory records and controls, perform cycle audits and data corrections, and help reconcile discrepancies.
The Datacenter Security Operations Manager supports physical security capabilities for datacenters. The role triages physical security and business-impacting events, supports risk identification and analysis, and delivers and maintains security programs. The role also analyzes and escalates security threats, alerts, or risks and supports the physical protection of personnel and assets.
The Enterprise Business Transformation Director supports a leader in business management and oversees execution planning, organizational alignment, performance management, and business review processes. The role also supports budgeting, forecasting, resource planning, and execution of business plans, while requiring business proficiency in Japanese and English.
Acts as the voice of the customer across territories, surfacing feedback, blockers, insights, and resources for prioritization. Represents customers to product and engineering teams and shares customer compete knowledge to shape products, services, capabilities, and strategies. The role also promotes usage, supports relationships with pre-sale teams and partners, grows architecture expertise, and contributes to technical communities and Customer Executive Briefing Center sessions.
The role is an engineer specializing in Security solutions and the primary technical point of contact for potential customers during the sales process. It involves driving technical wins for security opportunities through technical presentations, demonstrations, workshops, architecture design sessions, and collaboration with sellers, managers, partners, and other teams.
Serve as the Customer Lead Engineer for assigned strategic customers, acting as the primary engineering advocate and technical lead for the MCSfMSC engagement. Lead responses to high-severity incidents and escalations, drive customer service improvement plans and health reviews, and use engagement insights to improve mission-critical services.
Lead collaborative forecasting with partners and internal teams, and own demand planning and outlook alignment. Manage product availability, supply constraints, demand-related risks, deal prioritization, and shipment allocation guidance across channels. Support sales decision-making and data-driven decisions with customers while promoting service quality, delivery performance, and best practices.
This role supports enhancing productivity and effectiveness for faculty and staff, modern work transformation, enriched learner and educator experiences, and the responsible use of data across organizations. It engages with decision-makers, information technology leaders, educators, and other education stakeholders to define AI scenarios, adoption strategies, and technical requirements, and addresses technical challenges throughout the customer journey.
Reports to the CO+I NEA Sub-Region Commissioning Lead. The role is primarily responsible for commissioning lease projects in Japan, with secondary responsibility for other CO+I commissioning projects in the NEA region. It manages the commissioning process and project delivery for assigned metro projects, including scope, schedule, vendors, and reporting.
Act as a trusted advisor to Azure solution sales leadership, leveraging business insights and performance analytics to drive strategic decision-making, execution excellence, and sustainable growth. Partner with Azure solution leaders to develop and execute fiscal year strategies and lead cross-functional orchestration across Azure solution stakeholders. Enable solution-led selling and help teams increase customer adoption of cloud and artificial intelligence solutions.
Serves as the insurance industry subject matter expert in Japan for digital and AI transformation and account planning. Leads multi-horizon planning, builds customer and partner relationships, and works across account, solution, consulting, and partner teams to shape and execute customer opportunities. Builds industry knowledge and advises and presents at industry and customer communities.
The role delivers customer technical engagements and leads AI transformation initiatives for targeted accounts. It designs scalable, secure solution architectures, prioritizes AI use cases, and integrates capabilities across the cloud platform. The role also develops expertise in AI services and connects technical capabilities to sales opportunities.
Collaborate with virtual team members and internal partners to identify customer business needs, develop solutions, and plan, orchestrate, and execute Modern Work opportunities. Build stakeholder networks, develop new opportunities, and manage Modern Work solutions across accounts.
Lead go-to-market strategy and field activation for Cloud & AI Platforms customer conversations in Japan, with a focus on Azure consumption revenue performance, pipeline creation and acceleration, and demand generation. Partner with Solution GTM teams, Activation GTM teams, marketing, sales operations, and regional leaders to support customer engagement, field readiness, and product strategy.
The Channel PDM drives partner performance and business outcomes, including sales execution, pipeline conversion, CSP revenue growth, and effective use of partner investment programs. The role establishes business reviews and go-to-market strategies with distributors and coaches their sales and technical teams. It also supports skilling across the reseller ecosystem.
Engage with customer IT and business leaders to understand application, agent, data, and AI priorities and design secure, scalable solutions. Lead technical engagements and support adoption of Azure AI Foundry, Agent Factory, GitHub, app platforms, integration services, and data services. Provide delivery oversight, share customer feedback with engineering teams, and support customer and partner skilling.
Provide Japanese-language technical support for customers in Japan and Korean-language technical support for customers in Korea. Develop technical expertise in Azure Networking and support a broad range of Azure infrastructure technologies. Investigate and resolve complex issues while collaborating with customers, support teams, and engineering groups worldwide. Contribute to service quality improvements, knowledge sharing, and technical readiness initiatives.
Leads customer conversations on telecom business process transformation and autonomous networks, using industry frameworks to shape target operating models and connect process redesign to architecture, data, AI, and automation. Advises operator executives on AI-era business transformation and shapes large, complex transformation deals. Works across customer account teams, engineering, consulting, and partners to move AI opportunities from pilots to production-grade solutions.