Innovation and Transformation Lead

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どんな仕事かAIによる生成

Google Cloudの顧客を支援し、イノベーションと変革の取り組みを主導する役割です。顧客のデジタル変革を支援し、ワークショップやユーザーリサーチを通じて課題や機会を特定します。製品計画、カスタマージャーニー、Go-to-market戦略の策定・実行や、社内外の連携を担います。

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Bachelor's degree or equivalent practical experience.
10 years of experience in a consulting role working with stakeholders, driving customer technical implementations or transformation programs.
Experience delivering cloud adoption or cloud digital innovation programs with enterprise companies.
Ability to communicate in English and Japanese fluently to interact in this client/customer-facing role.

Experience managing products and technologies in Cloud or SaaS technology.
Experience in developing cloud business cases and Total Cost of Ownership (TCO) analysis aligning technology costs to business value metrics.
Experience analyzing and interpreting data to provide insights.
Experience as a design thinker with a proven ability to manage complex workflow mapping and reinvent traditional operating models.
Product management background or consulting background.
Excellent communication and collaboration skills with business and technology audiences.

In this role, you will be a key partner, guiding customers through critical phases of their cloud journey and helping them succeed. You will lead innovation and transformation initiatives, leveraging the full potential of Google's technology and solutions. You will work directly with Google’s business customers, engaging with executive leaders, stakeholders, and practitioners to accelerate organizations business transformation with Google Cloud. You will manage, scale, and guide their immediate and long-term direction and results.

Guide customers through digital transformation by providing solutions to their business and technology challenges, collaborating with sales to identify and close new opportunities, pitching innovative solutions, empower customers to understand their cloud usage through visibility, usage statistics, and KPIs, validating recommendations and tracking success.
Leverage expertise in innovation to solve complex problems and create holistic programs, facilitate workshops to identify and prioritize new ideas.
Lead the creation and execution of product plans, customer journeys, and go-to-market strategies, ensuring success through clear Key Performance Indicators (KPIs).
Foster collaboration internally and externally, ensuring alignment, maintaining documentation, and communicating progress effectively.
Conduct user research and persona-based interviews to uncover unarticulated needs and identify systemic opportunities for business change, leverage design thinking tools to facilitate high-impact workshops, help customers reframe complex challenges and prioritize transformative ideas.

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