Front Office Equity Trading System SupportAssociate / Senior Associate

掲載中・1日前に確認

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Global Markets事業の各種フロントオフィス取引システムを支援するProduction Servicesチームのポジションです。低遅延・高頻度取引アプリケーションを対象に、本番環境のユーザーサポートやインシデント対応、監視、開発チームとの変更管理を担当します。

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Degree holder or above
3+ years in an Equities Trading System Support role involving live system operations, maintenance, and communication with both technical and non-technical stakeholders is desirable.
＜Language(s)＞
- Fluent written and spoken English
- Japanese skills would be beneficial for the role
＜Technical and Business Skills＞
- Linux/UNIX Server and Networking fundamentals
- Databases−SQL experience with any DB system
- Programming/Scripting−Python, Perl/Shell Script or similar language
＜Soft Skills＞
- Strong communication skills and the ability to work effectively with diverse individuals and teams, fostering a collaborative environment.
- An acute awareness of rules and compliance obligations and a proven ability to operate with precision within a rigorous regulatory and audit framework.

A commitment to personal responsibility, ethical integrity, and taking ownership of one's work.
Passion for technology with a drive to apply that knowledge on a regular basis.
Eagerness to adapt, innovate, and continuously develop skills that align with both changing industry demands and our evolving systems.

職種: カスタマーエンジニア
雇用形態: 記載なし
採用区分: キャリア採用エントリー Application Form - Experienced Recruiting
役職: Associate / Senior Associate
給与: 記載なし
勤務地: 大手町
働き方: 記載なし
勤務時間: Willingness to work flexible shift based hours, including early mornings or late evenings, and some weekends, to ensure the smooth operation Global Execution Services business.
経験年数: 3年以上
学歴: 大学卒業以上
掲載日: 2026/07/05 01:00（131日前）
最終確認: 2026/11/12 22:42（1日前）

This role sits within Wholesales Productions Services team, which supports various Front office Trading Systems for Global Market Business. The ideal candidate shall work closely with Business and IT teams to support the trading applications covering Ultra Low Latency and Very High Frequency / high performance DMA.

First line user support and resolution of issues in the production environment
Lead responses to incidents with strong ownership from issue detection to resolution and subsequent enhancements.
Effectively communicate and liaise with both our internal users and external partners, demonstrating our commitment to resolving any queries and issues in a prompt and professional manner.
Ensure strong compliance with incident, change, access and other policies both individually and by showing leadership in this space for the wider team.
Investigate and promptly resolve any system issues to maintain high levels of efficiency and minimize any potential risks.
Ensure the smooth operation and stability of our processes and systems through proactive monitoring and preventative measures, with a focus on continuous improvement.
Collaborate closely with our development teams to safely and reliably manage change to our live environment, ensuring seamless integration of updates and enhancements.
Willingness to work flexible shift based hours, including early mornings or late evenings, and some weekends, to ensure the smooth operation Global Execution Services business.

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