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東京都の社内SE・情報システムの求人813件

Mobile Endpoint Engineer

野村證券株式会社

この会社の求人 291件

掲載中・2日前に確認

給与
記載なし
勤務地
東京都江東区
休日
記載なし
雇用形態
記載なし

どんな仕事かAIによる生成

The Mobile Endpoint Engineer is a senior technical and operational leadership role responsible for stable, secure and consistent mobile platform services across global regions. The role combines hands-on mobile platform support with line management, leadership and development of Mobile team resources within Japan. It covers Ivanti mobile platforms, mobile applications and associated infrastructure services, while supporting Microsoft Intune capabilities as they are introduced.

応募資格・募集要項・仕事内容を見る

この求人に応募

給与記載なし

募集元で応募する野村證券株式会社の採用ページへ
相談する共有準備中

応募は募集元の採用ページで受け付けています。当サイトに応募フォームはありません。

応募資格

必須

  • 1.Platform Support

  • 2.Mobile Device Management

    • Mobile device enrolment, provisioning and lifecycle support.
    • Mobile device compliance and configuration support.
    • Corporate-owned and employee-owned mobile device support.
    • Mobile device remediation, retirement and wipe activities.
    • Understanding of enterprise mobile device management services.

  • 3.Apple Devices & Services

    • iPhone and iOS.
    • iPad and iPadOS.
    • MacBook and macOS.
    • Apple enterprise mobile services.
    • Mobile application certificate and publishing processes.

  • 4.Mobile Applications

    • Mobile application onboarding and deployment.
    • Mobile application testing and validation.
    • Mobile application installation and activation support.
    • Mobile application authentication and synchronization troubleshooting.
    • Microsoft mobile applications, including Outlook, Teams and OneDrive.

  • 5.Service Management & Collaboration

    • Incident and service-request management.
    • Change and release management processes.
    • Vendor support and escalation.
    • Good documentation and process-creation skills.
    • Microsoft Teams.
    • Microsoft 365.
    • Ability to work with global and regional technology teams.

  • 6.Leadership & People Management

    • Demonstrable experience managing and leading technical resources within an operational technology environment.
    • Experience in objective setting, performance management and individual development.
    • Ability to balance hands-on technical responsibilities with team leadership and resource management.
    • Experience coaching and developing technical staff, promoting knowledge sharing and building capability across the team.

  • 7.Language & Communication

    • Business-level proficiency in both Japanese and English, with the ability to communicate effectively with local and global technology teams, stakeholders and vendors.
    • Ability to communicate complex technical and operational matters clearly in both languages.

歓迎

求める人物像

  • Strong communication and interpersonal skills.
  • Credible and confident when working with technical teams and stakeholders.
  • Strong organisational and time-management skills.
  • Able to balance hands-on technical responsibilities with people leadership.
  • Adaptable and willing to develop new technical skills.
  • Analytical and structured approach to technical troubleshooting.
  • Able to collaborate effectively across teams, regions and cultures.
  • Strong attention to detail and personal ownership.
  • Able to prioritise competing operational and team demands.
  • Able to identify and escalate technical, service and people-related risks appropriately.
  • Proactive approach to service, process and efficiency improvement.

募集要項最終確認 11/8

職種
社内SE・情報システム
雇用形態
記載なし
採用区分
キャリア採用
役職
Mobile Endpoint Engineer LeadVice Presidentline management and leadership for Mobile team resources within Japan
給与
記載なし
勤務地
豊洲
働き方
記載なし
掲載日
2026/10/29 18:26（12日前）
最終確認
2026/11/08 19:26（2日前）

仕事内容

Job Overview

  • The Mobile Endpoint Engineer is a senior technical and operational leadership role responsible for the delivery of stable, secure and consistent mobile platform services across global regions.The role combines deep hands-on technical expertise with responsibility for line management, leadership and development of Mobile team resources within the Japan region.The role provides senior technical and operational leadership across Ivanti Neurons for MDM, Ivanti Endpoint Manager Mobile, mobile applications and associated mobile infrastructure services, while supporting Microsoft Intune Mobile Device Management capabilities as they are introduced.The position remains hands-on, covering device enrolment and provisioning, mobile application deployment, platform monitoring, complex incident resolution, change implementation, technical troubleshooting, security remediation and service improvement.The successful candidate will have strong mobile or platform operations experience, with the ability to lead technical resources, manage competing priorities, develop team capability, adapt to change and identify opportunities for process and service improvement.

1.Senior Technical & Operational Leadership

  • Provide senior technical leadership for Ivanti Neurons for MDM and Ivanti Endpoint Manager Mobile.
  • Provide senior technical support for Microsoft Intune Mobile Device Management capabilities as they are introduced.
  • Lead complex technical investigations across mobile device enrolment, provisioning, migration and lifecycle management.
  • Lead the operation and support of corporate-owned and employee-owned mobile device services.
  • Provide senior technical support for iPhone, iPad and MacBook device management.
  • Manage and maintain mobile compliance policies, configuration profiles and device remediation activities.
  • Oversee remote device management activities, including device retirement and wipe.
  • Provide senior technical support for Ivanti Sentry, connectors and associated mobile platform services.
  • Plan and coordinate platform maintenance, upgrades, migrations and lifecycle activities.
  • Act as the senior escalation point for complex mobile platform, device and application issues.
  • Remain hands-on in the diagnosis and resolution of complex technical issues and critical operational activities.
  • Provide technical guidance and mentoring to other members of the Mobile team.
  • Ensure operational procedures and technical knowledge are documented and shared across the team.
  • Provide line management and leadership for Mobile team resources within Japan, including workload allocation, prioritisation, performance management and individual development.
  • Coach and develop team members, promoting knowledge sharing, cross-training and succession of key technical skills.

2.Mobile Device Management & Platform Operations

  • Manage and support Ivanti Neurons for MDM.
  • Manage and support Ivanti Endpoint Manager Mobile.
  • Support the implementation and operation of Microsoft Intune Mobile Device Management capabilities as they are introduced.
  • Perform and oversee mobile device enrolment, provisioning, migration and lifecycle activities.
  • Manage and support corporate-owned and employee-owned mobile device services.
  • Manage and support iPhone, iPad and MacBook devices.
  • Maintain mobile compliance policies, configuration profiles and device remediation processes.
  • Perform and oversee remote device management activities, including device retirement and wipe.
  • Manage and support Ivanti Sentry, connectors and associated mobile platform services.
  • Perform and coordinate scheduled platform maintenance, upgrades and lifecycle activities.

3.Mobile Applications & Apple Services

  • Manage and support the onboarding, packaging, publishing and deployment of mobile applications.
  • Manage application availability through the corporate mobile application store.
  • Coordinate and support mobile application testing, validation, pilot and rollout activities.
  • Investigate mobile application installation, activation, authentication and synchronization issues.
  • Support mobile application access requests and associated security groups.
  • Manage and support mobile productivity applications, including Outlook, Teams and OneDrive.
  • Provide senior technical support for Apple platform integrations and associated mobile services.
  • Manage and support mobile application signing, certificate and publishing activities.
  • Support Apple Business Manager services where required.

4.Monitoring, Incident & Service Operations

  • Oversee and support monitoring and alerting across mobile platforms and services.
  • Manage and resolve mobile incidents and service requests according to defined procedures.
  • Provide platform-level operational support for mobile device management and mobile application services.
  • Lead complex technical investigations, including the collection and analysis of logs, diagnostics and other evidence for root-cause analysis.
  • Maintain the stability, reliability and availability of supported mobile platforms.
  • Prioritise and triage issues in time-sensitive environments.
  • Coordinate response to major or high-impact mobile incidents where required.
  • Follow incident, change and release management processes.
  • Manage vendor escalations through to issue resolution.
  • Provide clear and timely updates during incidents and service disruption.
  • Support platform resilience, recovery testing and operational readiness activities.

5.Security, Compliance & Access Management

  • Support mobile security controls and platform compliance requirements.
  • Support mobile application access controls and security-group administration.
  • Assist with access management and entitlement review activities.
  • Support mobile device compliance and security remediation activities.
  • Participate in audit, risk and compliance activities relating to mobile platforms.
  • Support approved risk-management activities for mobile capabilities and pilot deployments.
  • Assist with the investigation and resolution of mobile security and configuration issues.
  • Maintain appropriate operational records for mobile access and platform activities.

6.Platform Change & Continuous Improvement

  • Support mobile platform changes, upgrades and maintenance activities.
  • Participate in technical testing and validation before and after platform changes.
  • Support pilot initiatives and new mobile capability evaluations.
  • Assist with mobile service modernisation and future Microsoft Intune adoption.
  • Support mobile device and application migration activities.
  • Identify process and service improvements.
  • Balance business-as-usual support with project and assignment-based tasks.
  • Contribute to improvements in service reliability and user experience.

7.Documentation & Collaboration

  • Create and update operational procedures, support information and mobile platform documentation.
  • Contribute to user guides, knowledge articles and troubleshooting material.
  • Support knowledge-transfer activities.
  • Collaborate with engineering teams, regional teams and other stakeholders.
  • Work with identity, network, security, messaging and desktop support teams.
  • Work with mobile platform vendors to investigate and resolve technical issues.
  • Maintain accurate incident, problem, change and service-request records.
  • Use Microsoft Teams and Microsoft 365 to support operational delivery.
  • Act as a communication bridge between Japan-based and global teams, supporting effective coordination in both Japanese and English.

この求人は、野村證券株式会社の採用ページの内容をAIが読み取って整理したものです。応募の前に採用ページの原文を確かめてください。データの集め方企業サイト

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