Device Management Specialist

Responsibilities and Duties

1. 1Design, configure, and maintain our MDM environments using Jamf Pro (macOS) and Microsoft Intune (Windows 10/11 and IOS).
2. 2Manage and optimize automated device provisioning pipelines utilizing Apple Business Manager (ABM/DEP) and Windows Autopilot.
3. 3Package, test, and deploy applications, updates, and OS patches to all endpoints via Jamf Self Service and Intune Company Portal without disrupting end-user productivity.
4. 4Enforce CIS/NIST security baselines. Manage full-disk encryption (FileVault and BitLocker), conditional access policies, and remote wipe capabilities for lost or compromised devices.
5. 5Write and maintain custom scripts (Bash, Zsh, PowerShell) to automate complex configurations, remediate issues, and gather custom extension attributes.
6. 6Act as the final point of escalation for complex endpoint issues that the IT Helpdesk cannot resolve.
7. 7Work with our asset manager to update asset records via API scripting (already functioning).

応募資格（必須）

• Experience: 3+ years of dedicated experience in IT Engineering, Systems Administration, or Endpoint Management.
• Apple Ecosystem (Jamf Pro): Proven experience managing macOS and iOS devices at scale. Familiarity with configuration profiles, custom policies, and Apple Business Manager. (flexible on this as long as you are willing to expand)
• Windows Ecosystem (Intune): Strong knowledge of Microsoft Intune, Windows Autopilot, Azure AD (Entra ID), and Windows 11 management. (strong requirement)
• Scripting Skills: Proficiency in writing operational scripts in PowerShell (for Windows) and Bash/Zsh (for macOS). Flexible in the age of AI.
• Security Mindset: Understanding of endpoint security principles, identity management, and how to balance strict security policies with end-user friction.
• Communication: Ability to write clear, concise documentation for both IT team members and non-technical end-users.

歓迎する経験

• Certifications: Jamf Certified Admin (Jamf 300) or higher, Microsoft Certified: Endpoint Administrator Associate.
• Experience integrating MDM platforms with identity providers (Okta, Google Workspace, Azure AD) and HRIS systems.
• Familiarity with API integrations to automate tasks between IT platforms (e.g., Jira, Slack, Jamf, Intune).
• Experience in AI development and/or experience in using AI tools to improve development processes.

待遇・福利厚生

• インフルエンザ予防接種
• ご近所手当
• 家賃給与控除制度
• 提携サービス優待

求めるスキル・経験