Technology Delivery Customer and Partner Solutions Engineer

掲載中・1日前に確認

給与: 記載なし
勤務地: 東京都
休日: 記載なし
雇用形態: 記載なし

どんな仕事かAIによる生成

As a Technology Delivery (TD) Customer and Partner Solutions Engineer, you will help Google scale its user support and product education initiatives to the users worldwide with the help of AI and other advanced technologies. You will oversee the integration of the scaled support systems by partnering closely with product support managers and support engineering teams to ensure that users can get the support they need.

応募資格・募集要項・仕事内容を見る

この求人に応募

給与記載なし

募集元で応募するグーグル合同会社の採用ページへ

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応募資格

必須

Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
3 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
Experience troubleshooting technical issues for internal/external partners or customers.

歓迎

Master’s degree in Engineering, Computer Science, Business, or a related field.
Experience with cloud technologies such as architecting, developing, or maintaining cloud solutions in virtualized environments or cloud data engineering.
Experience using Machine Learning and building solutions.
Experience working with systems (e.g., Linux, Unix, Windows).
Experience integrating AI systems.

求める人物像

You are able to grasp technical concepts quickly, enjoy troubleshooting complex systems, can successfully lead and manage multiple projects at a time, and have a strong passion for helping the users and driving product usage.

募集要項最終確認 10/21

職種: カスタマーエンジニア
雇用形態: 記載なし
給与: 記載なし
勤務地: Tokyo, Japan
働き方: 記載なし
経験年数: 3年以上
学歴: 大学院修了以上
選考の流れ: In most instances, this position requires in-person interviews as part of the hiring process.
掲載日: 2026/10/12 06:35（10日前）
最終確認: 2026/10/21 22:01（1日前）

仕事内容

この求人について

As a Technology Delivery (TD) Customer and Partner Solutions Engineer, you will help Google scale its user support and product education initiatives to the users worldwide with the help of AI and other advanced technologies. You will partner with the user support teams to develop and implement technical innovations that support and delight the users. You will oversee the integration of the scaled support systems by partnering closely with product support managers and support engineering teams to ensure that users can get the support they need. You are able to grasp technical concepts quickly, enjoy troubleshooting complex systems, can successfully lead and manage multiple projects at a time, and have a strong passion for helping the users and driving product usage.

仕事の内容

Own the ask Google help support configuration and agentic workflow integrations for a set of products.
Use a number of advanced administration tools as well as code-based rules systems, prompt engineering and AI configurations.
Collaborate with product operations support teams to develop and execute product-specific, multi-channel human and AI support strategies.
Investigate and troubleshoot AI support, workflow and human escalation channel issues.
Drive efficiency and quality improvements of the support systems.

この求人は、グーグル合同会社の採用ページの内容をAIが読み取って整理したものです。応募の前に採用ページの原文を確かめてください。データの集め方企業サイト