Technical Account Manager Lead, Google Cloud Consulting

掲載中・1日前に確認

給与: 記載なし
勤務地: 東京都
休日: 記載なし
雇用形態: 記載なし

どんな仕事かAIによる生成

Technical Account Manager Leadとして、TAMサービスの提供を担い、TAMチームを構築・主導・コーチングします。顧客のクラウド導入や利用を促進し、営業・カスタマーエンジニアリングチームと連携して顧客活動を調整します。また、顧客対応で得た学びをもとにベストプラクティスや資産を開発し、パートナーを通じたGoogle Cloudの導入拡大を支援します。

応募資格・募集要項・仕事内容を見る

この求人に応募

給与記載なし

募集元で応募するグーグル合同会社の採用ページへ

相談する共有準備中

応募は募集元の採用ページで受け付けています。当サイトに応募フォームはありません。

応募資格

必須

Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience.
15 years of experience in a customer-facing role working with stakeholders to architect, develop, or maintain cloud solutions in cloud environments.
Experience in people management, including developing and leading technical teams.
Ability to communicate in Japanese and English fluently as this is a customer facing role that requires communication with local Japanese customers.

歓迎

MBA or Master’s degree in a Management, Technical, or Engineering field.
Experience translating business requirements into technological solutions.
Experience in application or workload migration to public cloud providers.
Experience collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver high-impact solutions.
Understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
Excellent communication, presentation, problem-solving, and people management skills.

募集要項最終確認 10/21

職種: カスタマーサクセス
雇用形態: 記載なし
役職: Technical Account Manager Lead
給与: 記載なし
勤務地: 東京都Tokyo
働き方: 記載なし
経験年数: 15年以上
学歴: 大学院修了以上
掲載日: 2026/10/12 06:35（10日前）
最終確認: 2026/10/21 22:01（1日前）

仕事内容

この求人について

As the Technical Account Manager Lead, you will be responsible for the delivery of Technical Account Management (TAM) services to ensure customers get the most value from their Google Cloud Platform investments. TAMs are proactively focused on increasing cloud adoption and cloud usage by providing high impact advice centered on Learning and Enablement, Platform Health, Architectural Stability, and Operational accuracy. You will build, lead, and coach a team of TAMs as they work with their customers to provide core technical, product, and operational advice that aligns directly to the customers’ larger business objectives. The teams are seen as trusted technical advisors who understand enterprise IT’s strategic and architectural challenges, and are able to engage directly with executives, specialist, and developers at our partners and large enterprise customers.
In this role, you will build and maintain effective relationships with the Field Sales and Customer Engineering teams, to assign, allocate, and prioritize TAM activities for their customers. You will work with your peer TAM Leads to share best practices and will place an emphasis on shared success across your teams.

仕事の内容

Manage customer delivery obligations for the TAM role. Identify and propose additional TAM Value Added Service opportunities.
Support cloud adoption blocker removal, lead feature request processes, and work cross-functionally to troubleshoot and escalate issues as needed for customers.
Build relationships with sales teams. Work with regional Google Cloud Consulting (GCC) portfolio leads and team members to support strategy and lead customer success initiatives.
Plan for customer events and launches, partner with Support, Engineers, and Site Reliability Engineers to ensure customer success, and work with customers and support to guide issues/escalations to resolution.
Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate Google Cloud adoption.

この求人は、グーグル合同会社の採用ページの内容をAIが読み取って整理したものです。応募の前に採用ページの原文を確かめてください。データの集め方企業サイト