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Workplace Experience Manager
- 給与
- 記載なし
- 勤務地
- 東京都
- 休日
- 記載なし
- 雇用形態
- 正社員
どんな仕事かAIによる生成
As a CBRE Workplace Experience Manager, you will be responsible for managing employees that oversee the delivery of workplace experience services. Services include Concierge, Reception, Meeting & Event Management, and administrative office duties. The role provides customer service to the clients and visitors of a designated building. The manager supervises employees and coordinates the team's daily activities.
この求人に応募
応募資格
必須
- Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
- Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
- Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
- Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Extensive organizational skills with a strong inquisitive mindset.
募集要項最終確認 10/29
- 職種
- コーポレート
- 雇用形態
- フルタイム
- 役職
- Workplace Experience Manager
- 給与
- 記載なし
- 勤務地
- Shinagawa - Tokyo - Japan
- 働き方
- 記載なし
- 経験年数
- 3年以上
- 学歴
- 大学卒業以上
- 応募締切
- 2027/01/25
- 掲載日
- 2026/10/27 18:22(2日前)
- 最終確認
- 2026/10/29 00:20(今日)
仕事内容
About the role:
- As a CBRE Workplace Experience Manager, you will be responsible for managing employees that oversee the delivery of workplace experience services. Examples of services include Concierge, Reception, Meeting & Event Management, and administrative office duties. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
What You’ll Do:
- Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
- Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
- Build and maintain a trusted client relationship. Negotiate with clients, partners, and associates to resolve conflicting priorities.
- Ensure support provided by the team is efficient and consistent. Suggest process improvement efforts on a regular basis. Assist with developing strategic solutions.
- Assess technological and training needs for Workplace Experience teams and clients. Always follow safety standards with employees, clients, and vendors.
- Develop vendor partnerships with the intention of cost saving efforts. Manage negotiations for contract services. Confirm that all vendors have current proof of insurance and contractual documentation.
- Oversee programs ran by third party vendors. This includes food delivery, organizing events, providing transportation, or mail distribution. Ensure all invoices for business services billed.
- Ensure support provided by the team is efficient and consistent.
- Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
- Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
- Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.
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- Microsoft Outlook458
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