Medical Information Specialist

掲載中・1日前に確認

給与: 記載なし
勤務地: 東京都
休日: 記載なし
雇用形態: 記載なし

どんな仕事かAIによる生成

The Medical Information Specialist delivers high-quality standard and customized responses to unsolicited requests from external customers in Japan. The role supports digital transformation, provides expertise and training for MI services, and contributes to project delivery, quality oversight, compliance, and the creation and management of medical information materials.

応募資格・募集要項・仕事内容を見る

この求人に応募

給与記載なし

募集元で応募するサノフィ株式会社の採用ページへ

相談する共有準備中

応募は募集元の採用ページで受け付けています。当サイトに応募フォームはありません。

応募資格

必須

Knowledge:
- Sanofi products, Disease and its treatment, MS Office, Database, Compliance, Industry, Medical Writing
- Strong understanding of Interview Form and Kusurinoshiori creating guidelines
- Proven medical information experience within the pharmaceutical industry, including medical writing for technical MI documents.
- Excellent Language skills for both Japanese and English at business situation.
- Japanese: Must be fluent in Japanese for speaking, writing, and reading (native level),
- English: Business English communication skills TOEIC Over 900, fluent in speaking, reading and writing.
- Proven ability to proactively provide insights that support decision‑making, with confidence presenting these insights to senior leadership; experience or passion for process improvement or digital projects is a strong advantage.
- Excellent communication skills (written, verbal, and interpersonal) in English, with a customer (Patients, HCPs, Caregivers etc.) ‑focused mindset and genuine passion for patient care
- Ability to build effective relationships and collaborate with multiple stakeholders across geographies, cultures, and experience levels, while offering training or coaching to colleagues when needed.
Formal Education And/Or Experience Required:
- Educated to degree level or higher in life sciences, pharmacy, or a related discipline, or equivalent professional experience. But not limited to
- More than 8 years of pharma industry experiences (including maximum of two years of experiences as pharmacist)

歓迎

Outcome Oriented
Innovative Ideas
Contact Center Management
Project Management
Strong understanding of JPMA Codes of Practice, with experience applying these in a business environment; exposure to GxP‑related audits or inspections is an advantage.

求める人物像

Aim Higher — Striving for excellence and continuous improvement
Act for Patients — Keeping patient impact at the centre of all decisions
Be Bold and Lead Together — Taking initiative while collaborating effectively with teams

募集要項最終確認 10/20

職種: カスタマーサポート・コールセンター
雇用形態: Tokyo, Japan Regular
給与: 記載なし
勤務地: 東京都Tokyo
働き方: 記載なし
経験年数: 8年以上
学歴: 大学卒業以上
応募締切: 2026/12/31
掲載日: 2026/10/12 05:46（9日前）
最終確認: 2026/10/20 18:35（1日前）

仕事内容

About the job

Our vision is to become the most trusted source of medical information to facilitate optimal health management. Our mission is to empower our customers with easy access to high-quality medical information to support the informed and appropriate use of Sanofi’s products and to generate actionable insights that contribute to product strategies
As Medical Information Specialist in Japan, you'll experienced in delivery of high-quality medical information services, driving digital innovation and serving as the subject matter expert across the business. Ready to get started?

Main responsibilities:

Experienced in medical information response delivery –deliver high-quality standard and customized responses for MI teams to use in addressing unsolicited requests from external customers, ensuring all content meets legal requirements, JPMA Codes of Practice, and company guidelines.
Drive digital transformation and innovation – actively participate in projects developing Medical Information services that provide customer responses through preferred channels while amplifying digitization and AI enablement.
Act as the Medical Information Subject Matter Expert – serve as the expert for MI services and industry best practice, reinforce the value of Medical Information through strategic business partnerships, and provide training to vendors and other stakeholders.
Active involvement in coaching colleagues on medical information best practices provide services to Japanese customers to reach their KPIS and specifically support them in achieving accreditation for independent working on medical information documents.
Develop therapeutic expertise – continuously build therapeutic area knowledge and cross-portfolio product expertise to enhance response quality and customer support.
Drive continuous improvement and customer insights – use advanced knowledge to propose improvement initiatives in Japan, Key Market and Global MI; assess customer needs through data analysis, monitor content usage and trends, and share insights with stakeholders.
Experienced as a project lead role for medical Information and manage the project to deliver outputs in timely manner as well as meet KPI
Ensure quality oversight and compliance – contribute to quality oversight of MI vendors, support audits, and external inspections, and maintain working knowledge of JPMA Codes of Practice.
Creation (including Searching the latest literature) and management of SRDs, medical information materials (Interview Form and KusurinoShiori), with high-quality and timely manner
Note: This role has no direct line management responsibilities.

この求人は、サノフィ株式会社の採用ページの内容をAIが読み取って整理したものです。応募の前に採用ページの原文を確かめてください。データの集め方企業サイト