Vice Senior Manager/Group Manager - Database Section, Cloud Services Department (CLSD)

The Cloud Services Department (CLSD) at Rakuten Group provides high-quality cloud infrastructure and platform services to application developers across Rakuten. Our mission is to enable secure, scalable, and efficient digital innovation.

We deliver key domain services, including compute, storage, core infrastructure components, databases, container platform, observability, and gateway solutions, empowering Rakuten application teams to focus on their core business objectives.

The Database Section designs, builds, develops, maintains, and supervises the database infrastructure, serving as the core database platform within Rakuten’s private cloud. We are dedicated to meeting all of Rakuten's data-related needs at scale, ensuring the high availability that our customers expect.

We are seeking a Manager for the Database Platform team. In this role, you will lead a multinational team responsible for the end-to-end lifecycle - from design and construction to development and maintenance - of the core database platform within Rakuten’s private cloud. You will lead the development of our database platform, optimize diverse database solutions, and drive the establishment of a de facto standard for database operations, while proactively managing vendor communications and negotiations to ensure maximum customer satisfaction.

- Lead and mentor a multinational team to oversee the development and stable operation of our core database platform

- Architect and optimize database solutions to enhance performance, scalability, and cost-efficiency across the ecosystem

- Manage large-scale database infrastructure projects, ensuring high availability and seamless integration with Rakuten’s private cloud services

- Conduct high-level vendor communication and negotiations to optimize infrastructure performance, licensing, and support

- Drive continuous improvement in database platform architecture to meet Rakuten's evolving, data-intensive needs

- Foster a culture of technical excellence, focusing on service quality and customer satisfaction