Senior Manager - Database Section, Cloud Services Department (CLSD)

The Cloud Services Department (CLSD) at Rakuten Group provides high-quality cloud infrastructure and platform services to application developers across Rakuten. Our mission is to enable secure, scalable, and efficient digital innovation.

We deliver key domain services, including compute, storage, core infrastructure components, databases, container platform, observability, and gateway solutions, empowering Rakuten application teams to focus on their core business objectives.

The Database Section designs, builds, develops, maintains, and supervises the database infrastructure, serving as the core database platform across Rakuten’s private cloud and public clouds. We are dedicated to meeting Rakuten's 70+ different business verticals' data (OLTP: Online Transaction Processing) demands at rapid scale growth, ensuring the high availability and security.

We are seeking a Senior Manager for the Database Platform team. In this role, you will lead a multinational team across Tokyo, North America, Paris and Bengaluru, responsible for the end-to-end database product lifecycle - strategy design, integration, development, operation and incident response. You will lead the development, of our database platform, optimize diverse database solutions, and drive the establishment of a de facto standard for database operations, while proactively managing vendor communications and contributing opensource communities to ensure maximum customer satisfaction.

Establish and continuously update Rakuten’s database (OLTP) multi-cloud strategy, in collaboration with CxOs, all Rakuten application teams and data analytic (OLAP: Online Analytical Processing) teams

Lead and mentor a multinational team to oversee the development and stable operation of our core database platform

Architect and optimize database solutions to enhance performance, scalability, and cost-efficiency across the ecosystem

Manage large-scale database infrastructure projects, ensuring high availability and seamless integration with Rakuten’s private cloud services

Conduct high-level vendor communication and negotiations to optimize infrastructure performance, licensing, and support

Drive continuous improvement in database platform architecture to meet Rakuten's evolving, data-intensive needs

Foster a culture of technical excellence, focusing on service quality and customer satisfaction