Industry Advisory

Leads business process transformation conversations grounded in TM Forum reference frameworks (eTOM, SID, Open Digital Architecture, and Open APIs), using them as a shared language with customers to map the current operating model, identify where value leaks, and design the target state.

Aligns transformation designs to the ODA component model and to GSMA Open Gateway network API standards where service exposure and monetization are in scope, so that redesigned processes and productized network capabilities are interoperable across the industry rather than bespoke to one operator.

Works with operators to reengineer core process domains end to end rather than optimizing in isolation, spanning operations (assurance, fulfillment, billing and revenue management, resource and service management), strategy, infrastructure and product, and enterprise management.

Identifies where AI, agents, and automation collapse process steps, remove handoffs, and shift work from human in the loop to human on the loop.

Connects process transformation to the underlying architecture, including data foundations, OSS/BSS modernization, API exposure, and ODA aligned componentization, so that redesigned processes are executable and not just documented.

Champions process simplification and standardization as a prerequisite to scaled AI, helping customers avoid automating broken processes.

Acts as a leading voice on autonomous networks, helping operators define their ambition against the TM Forum Autonomous Networks maturity levels (L0 to L5), assess where they are today, and build a credible, staged path toward higher levels of autonomy across RAN, transport, core, and cloud domains.

Shapes opportunities across the autonomy stack, including closed loop assurance, intent based operations, self configuration, self healing and self optimization, predictive maintenance, anomaly detection and root cause analysis, network digital twins, energy optimization, capacity and traffic forecasting, and AI agents operating within network operations centers.

Helps customers work through the hard parts that determine whether autonomy scales: data quality and topology models, observability, guardrails and trust boundaries, human oversight and escalation design, safety and rollback, regulatory reporting obligations, and change management for network operations teams.

Connects that ambition to measurable outcomes such as reduced mean time to restore, fewer truck rolls, lower operating cost per site, improved network availability and customer perceived quality, energy savings, and the ability to run a larger, more complex network without a proportional increase in headcount.

Serves as a trusted advisor to operator executives on what the AI era means for their business, not only how to apply AI to existing operations, but how competitive advantage, cost structures, workforce models, partner ecosystems, and revenue mix change as AI matures.

Helps leaders confront where their current model becomes less relevant, and where new relevance can be built.

Builds and evangelizes a forward looking industry point of view: the operator as an AI enabled digital service provider, the monetization of network capability through APIs and edge, the role of the telco in the national and enterprise AI value chain, sovereign and regulated AI infrastructure, and the shift from selling connectivity to selling outcomes.

Leads partners into the same transition, working with Japanese and global systems integrators, network equipment vendors, and independent software vendors to build joint capability and co create industry solutions.

Originates, shapes, and helps close large, complex, multi year transformation deals: engagements that span multiple business units, technology domains, and partners, involve significant customer commitment, and typically require executive sponsorship on both sides.

Constructs the commercial and business value narrative for these pursuits, covering the outcome hypothesis, the baseline, the value at stake, the phasing, the risk profile, and the investment case that a CFO and a board will accept.

Works backward from the customer's own strategic and financial commitments rather than forward from a product catalog.

Navigates long, non linear pursuit cycles and consensus driven Japanese enterprise decision making, building coalitions across the customer's organization, managing multiple sponsors and detractors, sustaining momentum through leadership changes and budget cycles, and knowing when to pursue and when to withdraw.

Orchestrates the extended pursuit team, including account leadership, specialists, solution architects, forward deployed engineering, consulting, legal, commercial, finance, and partners, into a single coherent customer facing motion, and maintains discipline on qualification, deal health, and forecasting.

Identifies customer needs, industry readiness, and business value opportunities across the telecom value chain, including consumer mobile and fixed broadband, enterprise and wholesale services, network planning and engineering, RAN and core operations, service assurance, field operations, customer care, retail store operations, marketing and personalization, subscriber acquisition and retention, billing and charging, revenue assurance and fraud, OSS/BSS modernization, data and analytics, 5G standalone and network APIs, edge and multi access edge computing, IoT and private networks, and the adjacent digital services businesses many Japanese carriers operate in payments, finance, commerce, and enterprise IT.

Applies an outcomes inward approach to shape market making opportunities, starting with the customer outcome and working backward to the process, architecture, data, AI, security, governance, and change management requirements needed to scale.

Identifies, advances, and scales high impact Frontier AI scenarios for strategic accounts, and helps customers move beyond pilots to enterprise ready transformation by rethinking operating models, redesigning workflows, modernizing data foundations, and embedding responsible AI, security, and governance at scale.

Drives stakeholder mapping to identify and influence key decision makers, creates multi horizon roadmaps for the most impactful accounts, and builds sustained relationships with senior external decision makers.

Helps strategic telecom customers move from AI ambition and isolated pilots to embedded, co engineered, production grade solutions.

Partners closely with engineering crews throughout the engagement lifecycle and acts as an industry front door, connecting business sponsors, account teams, and delivery leaders around a shared agenda.

Collaborates with account teams, business strategy leads, business development managers, solution architects, technical specialists, industry solution teams, consulting teams, and partner organizations to plan, orchestrate, and execute customer opportunities.

Proactively builds and maintains deep knowledge of the industry, including standards and frameworks (TM Forum eTOM, SID, ODA, Open APIs and Autonomous Networks levels, GSMA Open Gateway, 3GPP and O-RAN developments), market trends, policy implications (spectrum allocation, data privacy and APPI, network resilience and reporting obligations, consumer protection, content regulation), and competitors, acting as a subject matter expert and informing decisions on pursuit or withdrawal.

Leads communication across the ecosystem, providing feedback to sales, marketing, and engineering teams on future product trends and sales blockers, advising and presenting at industry and customer communities in Japan and across the region, and establishing a learning baseline for less experienced colleagues.