カスタマーサクセス条件を変える閉じる
Customer Success Manager/Account Manager (SaaS) in Thailand
給与
応相談※ 募集要項に金額の記載がなく、経験・能力などに応じて決まります
- 勤務地
- 記載なし
- 雇用形態
- 正社員
- 働き方
- 記載なし
- 年間休日
- 記載なし
要約求人票をもとにAIがまとめたものです
As the Enterprise Account Growth Lead in Thailand, you will manage key enterprise clients from onboarding through adoption and expansion. You’ll ensure smooth implementation, drive product usage, and create business impact for both clients and Aldagram.
応募資格
必須
- Experience working with enterprise clients and a solid understanding of enterprise culture and decision-making processes
- Strong analytical, problem-solving, and communication skills, with experience using CRM or data-driven tools.
- A customer-centric mindset — able to connect our solution to clients’ business goals and operations.
- Experience guiding or mentoring team members to achieve shared goals.
- Self-driven and hands-on, thriving in a fast-moving, evolving environment.
- Native Thai speaker with business-level English.
歓迎
- Experience as an Enterprise Customer Success Manager
- Experience managing a customer success team.
- Experience creating and implementing customer success strategies in previously belonged organizations.
- Experience working with SaaS products or at start-up companies
募集要項最終確認 10/2
- 職種
- カスタマーサクセス
- 雇用形態
- Full time employee
- 役職
- Enterprise Account Growth Lead
- 給与
- 応相談
- 給与の詳細
- Determined based on your experience
- 手当
- Business expensesCommuting expensesUp to 3,000 THB maximum including tax
- 勤務地
- 101 True Digital Park, Pegasus Building, 5th Floor, Sukhumvit road, Bangchak, Prakanong, Bangkok 10260
- 働き方
- 記載なし
- 勤務時間
- Full time※Based on the Bangkok office's work rules
- 休日・休暇
- Annual Leave: 10 days (valid from your first year to your third year)Sick leave: 30 daysPersonal leave: 3 daysMaternity leave: 98 daysSterilization leave: If you undergo sterilization surgery, you will receive paid leave for the period that the doctor recommends.Military leave: 60 daysPersonal development leave: 30 days or 3 times
- 福利厚生
- Overtime Pay: ApplicableAble to use from day 1 of employment: Example: laptop, cell phone, etc.
- 選考の流れ
- ※Only successful applicants will be contacted after screening of documents.
- 掲載日
- 2026/06/30 23:47（94日前）
- 最終確認
- 2026/10/02 20:04（今日）
仕事内容
Why This Role Is Exciting
- Be the specialist driving enterprise client growth in Thailand — your work will shape our local success model.
- Bridge clients and product — turn customer insights into improvements that shape KANNA’s future roadmap.
- Join a fast-growing SaaS backed by Japan HQ, collaborating cross-functionally to influence both our product and how we run enterprise customer success in Thailand.
- Grow your career at our Southeast Asia regional hub — potential to evolve into future regional leadership roles.
Job Description/Responsibilities
- As the Enterprise Account Growth Lead in Thailand, you will manage key enterprise clients from onboarding through adoption and expansion. You’ll ensure smooth implementation, drive product usage, and create business impact for both clients and Aldagram.
- In this role, you will:
- Create WBS (Work Breakdown Structure) and lead onboarding process for new enterprise clients, ensuring quick and successful adoption.
- Understand each client’s organization and business goals to align our solutions effectively.
- Monitor usage and identify opportunities to improve engagement and retention.
- Propose and execute strategies for upselling, cross-selling, and multi-department expansion through Quarter Business Review etc.
- Collaborate with Sales, Product, and HQ teams to deliver a consistent and high-quality customer experience.
この求人は株式会社アルダグラムの採用ページの掲載内容をもとに構成しています。応募条件の最新情報は募集元をご確認ください。
募集元の採用ページから応募できます
応募は株式会社アルダグラムの採用ページで受け付けています。このページは採用ページの掲載内容をもとに構成しているため、最新の応募条件は募集元でご確認ください。
この求人と近い条件で探す数字はリンク先ページの掲載件数
この職種で探す
- カスタマーサクセス686
- セールス9,379
- オンボーディング担当57
働き方・年収で探す
この職種を募集する企業
- 株式会社アルダグラム23
- 株式会社日立製作所743
- 楽天グループ株式会社700
- 渡辺パイプ株式会社618
- ほけんの窓口グループ株式会社515