どんな仕事かAIによる生成

航空会社のオンライン販売と顧客対応を支えるデジタルコマースプラットフォームのプロジェクトで、複数プロジェクトのエンドツーエンドのデリバリーを管理します。顧客管理、財務管理、事業開発支援、チーム・人材管理、ガバナンス・リスク管理などを担当します。

応募資格・募集要項・仕事内容を見る

応募資格

必須

12–15 years of IT / delivery experience
Strong background in service delivery, program management, and client engagement
Japanese: Fluent (Able to accurately and effectively communicate complex business topics, both verbally and in writing.)
English: Fluent (Able to accurately and effectively communicate complex business topics, both verbally and in writing.)

歓迎

Customer orientation
Analytical thinking
Leadership & team management
Strategic thinking
Coaching and mentoring abilities

募集要項最終確認 11/9

職種: プロジェクトマネージャー（PM・PMO）
雇用形態: ■雇用形態正社員/ 契約社員試用期間：有（3か月）
役職: Delivery Manager
給与: 応相談
給与の詳細: ※経験・能力など考慮の上、当社規程により決定賞与：有(契約社員の場合は無)昇給：都度(契約社員の場合は無)
手当: 裁量同等手当6万円〜8万円/月
勤務地: 記載なし
働き方: Hybrid (3–5 days in office per week)
勤務時間: 9:00〜18:00採用グレードに応じて裁量労働制(専門型、みなし労働制)を適用(裁量同等手当：6万円〜8万円/月)
休日・休暇: 年次有給休暇（初年度10日 ※入社日によって異なる場合有）完全週休2日制（土曜日・日曜日）祝日年末年始慶弔休暇育児・介護休業
福利厚生: 財形貯蓄・確定拠出年金・カフェテリアプラン（選択型法人会員福利厚生サービス）※財形貯蓄・確定拠出年金は正社員のみ対象法人会員施設（スポーツクラブ、温泉保養所、ホテル他)
社会保険: 健康・厚生年金・雇用・労災保険
経験年数: 12年以上
掲載日: 2026/10/28 01:23（13日前）
最終確認: 2026/11/09 00:03（1日前）

仕事内容

Project Introduction

The project involves a key digital commerce platform supporting online airline sales and customer interactions. The project covers application and UI development, enhancements, testing, release activities, and production support. Major enhancements include digital payment capabilities, global standardization initiatives, and platform upgrades. The project also offers opportunities to apply AI-enabled approaches within the development lifecycle. The platform helps improve customer experience, digital sales, and operational efficiency.

Position Highlights

Covers transformation across core airline systems:
Digital channels (Website, Mobile)
Middleware & integrations
Loyalty Systems
Passenger Service System (PSS)

Future Career Path

Delivery Manager -> Delivery Partner -> Industry Advisor

Job Responsibilities

1. Delivery & Project Management
Manage end-to-end delivery of multiple projects within the account
Approve project plans, resources, and execution strategy
Monitor scope, schedule, cost, and deliverables
Review project plans and ensure adherence to governance
Identify risks and define mitigation strategies & business continuity plans
Drive process improvement and delivery excellence
Ensure compliance with TCS processes and policies
2. Customer Management
Actively engage with customers to understand requirements and expectations
Ensure smooth execution and high satisfaction
Govern and track customer feedback/action plans
Work closely with Project Managers for issue resolution
3. Financial Management
Manage project financial health, including budgeting, billing & invoicing, profitability & cost control, and revenuerealization
Ensure projects meet financial KPIs and goals
4. Business Development Support
Support pre-sales and sales activities
Contribute to account growth and opportunity identification
Collaborate with stakeholders to drive new business initiatives
5. Team & People Management
Define and assign roles and responsibilities
Set performance goals for team members
Monitor performance and provide feedback & coaching
Identify skill gaps and enable training & development plans
Guide teams to achieve individual and organizational goals
6. Governance & Risk Management
Ensure proper program governance and reporting
Track project compliance and take corrective actions
Manage contract changes and new project onboarding

この求人は、日本タタ・コンサルタンシー・サービシズ株式会社の採用ページの内容をAIが読み取って整理したものです。応募の前に採用ページの原文を確かめてください。データの集め方企業サイト

Delivery Manager - Airline Digital Transformation

どんな仕事かAIによる生成

この求人に応募

応募資格

必須

歓迎

募集要項最終確認 11/9

仕事内容

Project Introduction

Position Highlights

Future Career Path

Job Responsibilities

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