Telephone Operator

掲載中・今日に確認

給与: 記載なし
勤務地: 東京都
休日: 記載なし
雇用形態: アルバイト・パート

未経験OK

どんな仕事かAIによる生成

Answer, record, log, and process guest calls, requests, questions, or concerns, and operate the telephone switchboard station. Process guest requests, relay messages, respond to special requests, and follow up to ensure guest requests or problems have been met to their satisfaction.

応募資格・募集要項・仕事内容を見る

この求人に応募

給与記載なし

募集元で応募するザ・リッツ・カールトン・プロパティ・マネジメント・カンパニー東京有限会社の採用ページへ

相談する共有準備中

応募は募集元の採用ページで受け付けています。当サイトに応募フォームはありません。

応募資格

必須

Education: High school diploma or G.E.D. equivalent.

応募について

Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None

募集要項最終確認 11/2

職種: ホテルスタッフ
雇用形態: Position Type Part Time
給与: 記載なし
勤務地: Tokyo Midtown 9-7-1 Akasaka Minato-ku, Tokyo, Tokyo, Japan, 107-6245
働き方: 記載なし
学歴: 高校卒業以上
掲載日: 2026/10/13 06:34（20日前）
最終確認: 2026/11/02 02:41（今日）

仕事内容

POSITION SUMMARY

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

この求人は、ザ・リッツ・カールトン・プロパティ・マネジメント・カンパニー東京有限会社の採用ページの内容をAIが読み取って整理したものです。応募の前に採用ページの原文を確かめてください。データの集め方企業サイト