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カスタマーエンジニアの求人371件

Data Center Technician Manager

給与
記載なし
勤務地
記載なし
休日
記載なし
雇用形態
記載なし

どんな仕事かAIによる生成

Leads a team responsible for data center service compliance and quality. Provides guidance and accountability for service policies and procedures, technician training and quality checks, issue resolution, work prioritization, and on-site safety.

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この求人に応募

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募集元で応募する日本マイクロソフト株式会社の採用ページへ
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応募資格

必須

  • High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 3+ years' experience supporting IT equipment or related technology or related experience working with technical teams.
  • 1+ year(s) experience directing, supervising, or managing others.
  • Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays
  • Associate degree in Computer Science or related field and/or equivalent work experience.
  • 4+ years' experience supporting IT equipment or related technology.
  • 3+ years' experience working in a production, mission-critical 24x7x365 data center environment.
  • 2+ years' experience leading diverse, technical, or IT workforce of up to ten employees.

求める人物像

  • Has pride and a sense of accountability for the service quality, completeness, and resulting customer experience, displaying accountability and ownership of the data center facilities.
  • Embody our culture and values.

募集要項最終確認 11/13

職種
カスタマーエンジニア
雇用形態
記載なし
役職
Data Center Technician Manager
給与
記載なし
勤務地
記載なし
働き方
記載なし
経験年数
1年以上
学歴
短大・高専卒業以上
掲載日
2026/11/05 14:26(8日前)
最終確認
2026/11/13 02:26(今日)

仕事内容

募集内容

  • Delivering success through empowerment and accountability by modeling, coaching, and caring while promoting a positive and effective team culture. Accountable for overall data center service compliance and quality. Provide guidance on and holds team accountable for compliance with Data Center Services (DCS) business unit and service-level policies, procedures, deadlines, and service-change policies. Ensures technicians are trained on procedures for installation, deployment, replacement, and post-execution quality check processes. Verify post-execution quality checks have been performed appropriately by technicians and takes corrective action as needed. Escalate issues through appropriate channels and follow up on issue resolution, sharing knowledge related to issue resolution with appropriate teams. Review process changes to evaluate impact on service execution and share relevant information about change with stakeholders across functions and disciplines. Lead team and triage meetings, prioritizing work across your team, and rebalance priorities to respond to changes. Complete required safety training, conduct daily safety briefings, and participate in on-site safety committees. Ensure technicians and vendor resources comply with all safety procedures (e.g., Personal Protective Equipment (PPE) usage, equipment use, lifting, electrical hazards, ladder/rolling stair use). Promote a culture of safety and empower technicians to take action, speak up, and report safety concerns and/or incidents. Has pride and a sense of accountability for the service quality, completeness, and resulting customer experience, displaying accountability and ownership of the data center facilities. Embody our culture and values.

この求人は、日本マイクロソフト株式会社の採用ページの内容をAIが読み取って整理したものです。応募の前に採用ページの原文を確かめてください。データの集め方企業サイト

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