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東京都のオペレーション企画の求人848件応募資格・募集要項・仕事内容を見る
Workplace Experience Lead
- 給与
- 記載なし
- 勤務地
- 東京都
- 休日
- 記載なし
- 雇用形態
- 正社員
どんな仕事かAIによる生成
The Workplace Experience Lead leads hospitality services and workplace operations, including Reception, Mailroom, and Café services, in a global pharmaceutical company's office environment. The role supports site management, client relationships, workplace improvement initiatives, and the design and implementation of service operations for an office relocation scheduled for 2028.
この求人に応募
応募資格
必須
- Experience in Facility Management, Office Services, Hospitality, or a related field Strong interpersonal and stakeholder management skills
- Ability to take ownership and proactively solve problems
- Proficiency in Microsoft Office applications, including Excel, PowerPoint, and Outlook
- Business-level English communication skills, including meetings and email correspondence
募集要項最終確認 11/13
- 職種
- オペレーション企画
- 雇用形態
- フルタイム
- 役職
- Workplace Experience Lead
- 給与
- 記載なし
- 勤務地
- Tokyo - Tokyo - Japan
- 働き方
- 記載なし
- 掲載日
- 2026/11/12 18:23（1日前）
- 最終確認
- 2026/11/13 00:20（今日）
仕事内容
Position Overview
- As a Workplace Experience Lead, you will be responsible for leading hospitality services and workplace operations to deliver an exceptional employee and visitor experience within a global pharmaceutical company's office environment. In addition to overseeing daily operations such as Reception, Mailroom, and Café services, you will work closely with the client to build strong partnerships, resolve operational challenges, and drive continuous service improvement initiatives. Working alongside the Site Lead, you will gain exposure to all aspects of site management, including operational leadership, contract administration, financial management, vendor management, and project delivery. This role offers an excellent opportunity for individuals aspiring to develop into future management positions. In addition, the office is scheduled to relocate to a new workplace in 2028. You will have the unique opportunity to participate in the design, planning, and implementation of future workplace strategies and service models, while continuing to support current site operations. Beyond day-to-day operations, this role provides broad exposure to client engagement, service excellence initiatives, and project management, creating a strong foundation for future career growth as a Site Lead or People Manager.
What You Will Gain:
- Hands-on Workplace Experience and Facility Management expertise within a global organization
- End-to-end site operations management experience Client relationship and stakeholder management skills
- Exposure to KPI management, budgeting, procurement, and contract administration
- Vendor management and service provider leadership experience
- Health, Safety & Environment (HSE) knowledge and practical application
- Opportunities to work in an international and English-speaking environment Experience supporting a large-scale office relocation project
- Hospitality and employee engagement program development experience
- Foundational leadership skills to support future career progression toward Site Lead or People Manager roles
1. Workplace Operations Leadership
- Manage onsite service operations including Reception, Mailroom, and Café services
- Monitor KPIs and drive continuous service improvement initiatives
- Act as the escalation point for operational issues and service disruptions
- Lead onboarding, training, and performance management of vendor teams
- Implement and maintain compliance with CBRE and Client HSE requirements
- Support budget management, cost optimization, and process improvement initiatives
1. Employee Experience & Hospitality
- Manage employee requests, inquiries, and feedback
- Develop and implement action plans to improve workplace experience
- Plan and coordinate employee engagement and workplace events
- Support internal event request and approval processes
- Manage workplace amenities, shared spaces, and office supplies
- Proactively identify and implement workplace experience enhancement opportunities
1. Office Relocation & Strategic Projects
- Support the design and implementation of service operations for the new office
- Coordinate with building management and internal stakeholders
- Participate in vendor selection and RFP processes
- Support office relocation and strategic workplace projects
1. Site Leadership Support
- Identify operational challenges and recommend improvement opportunities
- Support resolution of client issues and business needs
- Assist with contract administration and purchase order management
- Provide operational and administrative support to the Site Lead
- Support team leadership, coaching, and development activities
この求人は、シービーアールイー株式会社の採用ページの内容をAIが読み取って整理したものです。応募の前に採用ページの原文を確かめてください。データの集め方企業サイト
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応募はシービーアールイー株式会社の採用ページで受け付けています。このページは採用ページの掲載内容をもとに構成しているため、最新の応募条件は募集元でご確認ください。
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