SaaS Management Department Manager

Overview

1. 1Money Forward faces challenges with SaaS selection and operation as it grows into a Big Tech company.
2. 2The Information Systems Division needs to plan and operate a SaaS portfolio for a global company of 5,000 people.
3. 3The role is to drive projects related to SaaS introduction and operation as a SaaS Management Department Manager.

About the Department

1. 1The Corporate SaaS Management Department manages SaaS used by all group employees, including overseas offices in Vietnam and India.
2. 2The team's mission is to provide a state where all employees can focus on essential value creation through SaaS.
3. 3Responsibilities include operational management, planning and introduction of new SaaS, support for utilization, cost optimization, and formulation of SaaS portfolio and AI utilization plans.

Responsibilities and Duties

1. 1Manage a team involved in planning, promotion, and operation related to SaaS management.
2. 2Provide technical guidance for the team and manage projects aligned with organizational goals (Player/Manager).
3. 3Handle large-scale projects affecting the entire group, coordinating with overseas offices.
4. 4Research SaaS functions and promote their utilization, including AI utilization.
5. 5Define company-wide information sharing methods, SaaS selection, and introduction.
6. 6Establish group-wide management policies and operational setup (license granting, inventory, change management).
7. 7Budget planning and expenditure management, building relationships with vendors.
8. 8Business process improvement for manual operations.
9. 9Internal help desk tasks: handling inquiries, building and managing knowledge for users.

Who We’re Looking For

1. 1Agrees with Money Forward's MVVC and has a sense of contribution to improve the working environment for employees.
2. 2Has the ability to communicate smoothly and politely with internal and external stakeholders and negotiate effectively.
3. 3Has the mindset to proactively take ownership and catch up on things they have no experience with.
4. 4Is highly curious, catching up on the latest technology and SaaS trends, and thinking about their utilization within the company.
5. 5Possesses a sense of responsibility and ethical standards as an IT administrator.

Work Style and Experience Gained

1. 1There is an environment where you can drive your own improvement proposals with discretion in a fast-paced setting.
2. 2You can work on problem-solving in a department that affects all employees.
3. 3The proximity to employees provides many opportunities to receive direct words of appreciation.
4. 4The Global IT Headquarters has groups responsible for IdP/Device Management/Help Desk, and we collaborate closely.

Work Environment

1. 1Provided PC Specs: PCs equipped with the latest CPUs (MacOS or Windows), custom-made PCs possible.
2. 2Peripheral devices necessary for work can be purchased as office supplies.
3. 3Money Forward Library: freely borrow books, desired books can be purchased at company's expense.
4. 4Referral Driven: covers cost of recruitment meals, referral reward system.
5. 5Conference Participation Support: partially covers participation in domestic and international conferences.

応募資格（必須）

• Five or more years of experience of project management.
• Expertise in user and group provisioning standards, including hands-on experience with SAML, SCIM etc.
• Experience in leading an implementation of SaaS/ERP products in medium to large organizations.
• A working knowledge of Generative AI, and AI from an end user perspective, and have experience using it in a corporate environment
• Experience in leading the planning, requirements definition, introduction, and operation of internal systems
• Experience operating corporate IT SaaS (Google Workspace, Slack, Jira, etc.)
• Able to work in a networked organization

歓迎する経験

• A track record of managing IT licenses and negotiating license agreements.
• Experience in managing or designing an Identity Access Management system.
• Experience in improving operations using SaaS Web APIs, etc.
• Work experience at a System Integrator (SIer), enterprise cloud solutions provider, or IT consulting firm.
• A project management certification: PMP and/or Agile Project Management certification
• Experience in AI development and/or experience in using AI tools to improve development processes.

待遇・福利厚生

• インフルエンザ予防接種
• ご近所手当
• 家賃給与控除制度
• 提携サービス優待

求めるスキル・経験