ソリューションエンジニア条件を変える閉じる
要約求人票をもとにAIがまとめたものです
Delivers Support Mission Critical Service offerings and works with CSU, CSS, Engineering, and other teams to support customers’ critical workloads. Leads Proactive Resiliency Efforts and coordinates Accelerated Incident Resolution, Monitoring & Observability, Proactive Monitoring, and the sharing of KnowMe and RCAs.
応募資格
必須
- Bachelor's degree in Computer Science, Engineering, or related technical field OR equivalent professional experience.
- Proven experience in Cloud Solutions Architecture or Mission Critical Support for enterprise customers.
- Deep knowledge of Azure infrastructure services (Compute, Storage, Networking), Container services (such as Azure Kubernetes Service) and Platform-as-a-Service (PaaS) offerings.
- Strong troubleshooting skills across distributed systems and mission-critical workloads.
- Familiarity with performance optimization, high availability, and disaster recovery strategies.
- Experience working with financial services customers or other highly regulated industries.
- Ability to collaborate across engineering, product groups, and global support teams.
- Expertise in virtualization, VM performance tuning, and cache optimization.
- Knowledge of observability tools, telemetry, and proactive monitoring solutions.
- Site reliability / operational troubleshooting experience for large infrastructure as a service or infrastructure environments.
- Prior experience supporting large-scale financial platforms (e.g., trading systems, risk management platforms).
- Familiarity with regulatory compliance and data security standards in financial services.
- Ability to lead operational reviews, drive post-incident analysis, and influence engineering roadmaps.
- Experience in stakeholder management across global time zones.
- ITIL or similar certification for service management.
募集要項最終確認 9/25
- 職種
- ソリューションエンジニア
- 雇用形態
- 記載なし
- 給与
- 記載なし
- 勤務地
- 記載なし
- 働き方
- 記載なし
- 学歴
- 大学卒業以上
- 掲載日
- 2026/09/14 20:27（15日前）
- 最終確認
- 2026/09/25 20:58（4日前）
仕事内容
募集内容
Responsible for delivering Support Mission Critical Service offerings, collaborating with CSU (including CSAs, CSAMs), CSS, Engineering, and other teams as needed.
This role ensures a cohesive, cross-delivery organizational experience for customers on their critical workloads, while showcasing progress, evolution, and improvements as outcomes.
Direct accountability to lead the Proactive Resiliency Efforts, coordinate with other teams on the Accelerated Incident Resolution, and Monitoring & Observability features of an offering.
Coordinate with the leads of the Accelerated Incident Resolution work stream and, when required, the Proactive Monitoring work stream with our internal partners.
Collaborate with support and stakeholders to ensure there is a comprehensive, up-to-date KnowMe available across various teams including CSS.
Work with internal teams to request, augment with KnowMe, and share RCAs to customer
この求人は日本マイクロソフト株式会社の採用ページの掲載内容をもとに構成しています。応募条件の最新情報は募集元をご確認ください。
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応募は日本マイクロソフト株式会社の採用ページで受け付けています。このページは採用ページの掲載内容をもとに構成しているため、最新の応募条件は募集元でご確認ください。
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