Cloud Solution Architect - Infrastructure

Apply broad technical knowledge across various architecture solutions to meet requirements and resolve identified constraints.

Develop and expand existing impactful relationships with stakeholders.

Participate in external architect community events and share learnings with the internal team.

Lead in-depth technical discussions, offering insights and recommendations to overcome complex challenges in data and AI initiatives both On-premises (SQL Server) as well as in Azure.

Support customers & Partners in achieving successful outcomes by developing tailored solutions that drive their digital transformation and innovation.

Gather customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and map architecture, and Digital & AI transformation solutions to customer/partner business outcomes.

Adapt business models, plans, and solutions to insights.

Act as the voice of the customer (VOC)/partner by driving new feedback, gaps, blockers, insights, resources, etc. across communities to track, add, and prioritize, using established channels.

Receive and synthesize data about customer/partner business and technical requirements, address them with technical architecture(s), demonstrate and prove those solutions capability and business value through design collaboration sessions with the customer/partner.

Apply broad technical knowledge across various of architecture solutions to meet business and information technology (IT) requirements and resolve identified technical constraints.

Help to shape and enhance customers' requirements.

Identify, escalate, and work to resolve technical blockers (e.g., changing configurations, sample coding) to accelerate architecture implementations and routes non-technical issues for removal by the appropriate party.

Respectfully challenge customers/partners when going in the wrong direction and escalate appropriately.

Lead architecture design, resiliency reviews, and technical optimization that result in production deployment application and increase customer business value.

Drive efforts to ensure that the customer's environment and applications are well-architected.

Deliver positive Customer Satisfaction, and become trusted advisors to customers by leveraging solution area expertise to enable defined Customer Success Plan outcomes.