Assistant Vice President, Client Service, Securities Services Operations

掲載中・今日に確認

給与: 記載なし
勤務地: 東京都
休日: 記載なし
雇用形態: 正社員

ハイブリッド勤務
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どんな仕事かAIによる生成

日本の証券サービス・オペレーション部門で、機関投資家向けのクライアントサービスを担うポジションです。決済・ポートフォリオに関する問い合わせ対応に加え、日本株式・債券の取引照合、清算・決済、担保・質権管理、コーポレートアクション処理を担当します。業務プロセスの改善やデジタル化、社内外のプロジェクトにも携わります。

応募資格・募集要項・仕事内容を見る

この求人に応募

給与記載なし

募集元で応募するシティグループ証券株式会社の採用ページへ

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応募資格

必須

証券決済業務または保管振替業務（カストディ）における実務経験
クライアントサービスの経験
日本語および英語のビジネスレベルの読み書き・会話能力
AIを使用した業務経験
Hands-on experience in securities settlement operations or custody operations, with specific knowledge of Japanese equity and fixed income trade and settlement matching for domestic and non-resident clients.
Demonstrated ability to manage institutional client relationships, resolving service issues and maintaining high client satisfaction in a fast-paced environment.
Knowledge of collateral and pledge management practices in the Japanese market.
Business-level proficiency in both Japanese and English, enabling effective communication with clients and global internal teams.
Bachelor's degree or equivalent professional experience.

歓迎

日本証券業協会（JSDA）資格保有者（あれば尚可）
JSDA certification is a plus (not required).
Experience with derivatives transaction processing, including analytical support for trading desk review.
Familiarity with data analysis tools and reporting applications used in securities operations environments.
Prior involvement in project implementation for new financial products, services, or platform upgrades.
Proficiency in using AI tools such as Copilot or ChatGPT to improve productivity and support day-to-day decision-making in a financial services environment.
Ability to evaluate AI-generated outputs critically, applying sound judgement to verify accuracy and quality before acting on results.
Experience applying AI for research, analysis, content creation, or workflow automation to improve operational efficiency.

募集要項最終確認 10/17

職種: その他職種
雇用形態: Full time
役職: Assistant Vice PresidentAVP（Assistant Vice President）
給与: 記載なし
勤務地: 東京都Tokyo
働き方: Job Type: Hybrid
学歴: 大学卒業以上
掲載日: 2026/10/11 18:36（6日前）
最終確認: 2026/10/17 02:55（今日）

仕事内容

Job Overview

Citi is looking for a Securities Services Client Service AVP to join our Securities Services Operations team in Japan, where you will serve as the primary point of contact for institutional investors while taking direct ownership of client and their securities transaction in Japan market. You will work within a globally connected team to deliver exceptional service outcomes and operational excellence for some of Japan's most significant institutional clients.

このポジションについて

Citiは、証券サービス・オペレーション部門において、クライアントサービスを担うAVP（Assistant Vice President）を募集しています。
本ポジションは、国内外の機関投資家に対して高品質なサービスを提供しながら、有価証券の清算・決済・調査業務を一体的に担う、やりがいのある役割です。日本株式・債券の決済照合（国内外投資家向け）、担保・質権設定、コーポレートアクション処理など、日本市場特有の業務に精通した方を歓迎します。
グローバルな金融機関であるCitiで、日本の機関投資家をサポートする最前線のポジションとして、ご自身のキャリアをさらに発展させたい方のご応募をお待ちしています。

主な業務内容（抜粋）

機関投資家からの決済・ポートフォリオに関する問い合わせ対応
クライアントの定期的なサービスレビューミーティング
日本株式・債券の取引照合、清算、決済（居住者・非居住者双方）
担保・質権設定に関する業務（日本市場）
コーポレートアクションに関する問い合わせの対応
業務効率化・デジタル化に向けたプロセス改善への貢献
社内外のプロジェクト

Responsibilities

Serve as the primary contact for institutional clients on all matters relating to settlement processes, portfolio queries, and asset services, ensuring issues are resolved accurately and on time.
Manage the end-to-end clearance, settlement, and investigation of securities and derivatives transactions originating from trading desks and branch offices.
Coordinate with internal and external partners to deliver client service that consistently meets expectations, escalating and resolving complex issues before they impact clients.
Process Japanese equity and fixed income trade and settlement matching for both domestic and non-resident clients, including collateral and pledge management.
Oversee corporate actions processing, ensuring clients receive accurate and timely notifications and entitlements.
Identify gaps in existing workflows and formulate process improvements that reduce risk and increase settlement efficiency.
Contribute to strategic projects including new product launches, platform upgrades, and digitalization initiatives that enhance the client experience.
Guide junior team members through on-the-job coaching, sharing expertise in securities settlement and client service best practices.

What We Offer

At Citi, you will take on a senior client-facing role within a globally connected Securities Services Operations team, where your decisions directly shape the quality of service delivered to key institutional investors in Japan.
A senior platform with genuine dual ownership across client service and transaction management, giving you broad influence over both client outcomes and operational performance.
Involvement in digitalization and process improvement projects that directly shape how Citi delivers securities services in Japan.
Access to learning and development resources to support your growth at AVP level and build expertise across a global financial institution.
Collaboration with regional and global teams, providing exposure to international securities markets and cross-border operations.
Join Citi's Securities Services Operations team in Japan and take ownership of a role where your expertise in client service and transactions management will directly influence outcomes for institutional investors.

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