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東京都の経理の求人781件応募資格・募集要項・仕事内容を見る
Business Operations Analyst
- 給与
- 記載なし
- 勤務地
- 東京都
- 休日
- 記載なし
- 雇用形態
- 記載なし
どんな仕事かAIによる生成
The Business Operations Analyst manages accounts in the Japan Receivables Portfolio, including invoicing, resolving disputes, and collecting past-due balances. The role supports and manages the third-party operations vendor, monitors portfolio health, and works with internal partners on collections, invoice processes, and process improvements.
この求人に応募
応募資格
必須
- Exceptional verbal and written skills, with the ability to maintain customer relationships while adjusting style to align with automated brand touchpoints.
- Ability to work and collaborate across organizations at all levels to resolve cross-functional issues.
- Detail-oriented with strong analytical skills.
- A tech-forward approach with a continuous improvement mindset, comfortable adapting to regular system upgrades and evolving digital environments.
- Relevant collections experience with having worked on ERPs like Oracle/SAP preferred.
- Comfortable with MS-Office applications.
- Fair speaking and writing knowledge of English, along with proficiency in local language.
- Min 5 -7 years of related work experience required.
歓迎
- Bachelor’s degree in accounting/finance preferred.
募集要項最終確認 10/28
- 職種
- 経理
- 雇用形態
- 記載なし
- 給与
- 記載なし
- 勤務地
- Minato, Japan
- 働き方
- 記載なし
- 経験年数
- 5年以上
- 学歴
- 大学卒業以上
- 掲載日
- 2026/10/28 16:23（1日前）
- 最終確認
- 2026/10/28 22:24（1日前）
仕事内容
Job Scope:
- The individual would be responsible for managing all accounts in the Japan Receivables Portfolio (spanning across Cisco’s products and services) for the purpose of invoicing trade business, raising/resolving disputes and collecting past-due balances.
- The Job role would require managing and supporting the 3rd party operations vendor to make sure all the deliverables assigned to them are met.
- Candidate must work within guidelines set and report to the Regional Collections Manager, Japan.
- The job is not just a transactional role, but a strategic one that balances regional portfolio health with vendor governance
Key Responsibilities
- Monitor the generation and delivery of invoices to customers.
- Monitor customers’ payment records closely and promote positive payment behavior
- Notify customers of overdue by mail, telephone, or personal visits to solicit timely payments.
- Confer with customers to determine reasons for overdue payments and advise customers of necessary actions when negotiating payments.
- Receive and record payments received by customers and monitor the application of the same.
- Provide accurate cash collections forecasts for the assigned portfolio.
- Assist order management and review the terms of sales and service contracts to ensure they adhere to the requirements.
- To ensure all disputes are recorded appropriately and to collaborate closely with internal partners to facilitate issue resolution and payment receipts.
- Provide regular updates to internal stakeholders on the health of the account and work with them to take corrective action to curtail delinquency.
- To review and recommend bad debt/write off accounting.
- Perform operations tasks related to assigned accounts. This includes account reconciliation, registering requests for change in customer details, debit/credit memos etc.
- Work with third‑party vendor teams on daily operations to meet required performance metrics.
- Regularly conduct performance reviews with Transcosmos to evaluate KPIs, identify process bottlenecks, and implement corrective measures
- Partner with Tax, Accounting, IT support, etc. to ensure invoices of products and services sold by Cisco are created in a timely manner and in accordance with local guidelines and company compliance requirements.
- Drive process improvements within Japan I2C operations by leveraging AI tools and applications.
- Collaborate closely and effectively with the I2C global team on initiatives related to new tools, systems, and processes.
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