要約求人票をもとにAIがまとめたものです

KANNAの導入にあたり、顧客に製品のビジネス価値を説明し、顧客の課題を理解して価値の提供を支援します。顧客の主な窓口として、顧客満足度や製品の活用、長期的な継続利用を促進します。顧客のビジネスモデルや課題を把握し、社内チームと連携して顧客の成功計画を策定します。

応募資格

Experience: Experienced business professional, preferably with 3-5 years of relevant industry expertise in Customer Success, SaaS platform use, Enterprise Sales or related fields.
Consulting Skills: Strong consulting skills and demonstrated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations.
Ability to demonstrate KANNA features and navigate customers
Knowledge of basic analytics use cases

職種: カスタマーサクセス
雇用形態: Contractor
給与: 応相談
給与の詳細: Determined based on your experience
勤務地: Jakarta (Indonesia local hire) ※Hybrid work
働き方: ※Hybrid work
経験年数: 3年以上
選考の流れ: **Only successful applicants will be contacted after screening of documents.**
掲載日: 2026/06/30 23:47（94日前）
最終確認: 2026/10/02 20:04（今日）

We are actively seeking individuals who are passionate about contributing to the South-East Asia growing economy.

As Aldagram continues to grow, we are looking for a talented Enterprise Sales Specialist to lead our market expansion in Indonesia.

Educating customers on the business value of KANNA solutions through walkthroughs, use-case discussions, and value-based demonstrations.
Good communication & maintain close relationship with customers to understand all the problem they are facing while implementation
Apply the correct processes to address customer needs and ensure value is delivered
Successfully align with and manage both Business and Technical Stakeholders, focusing on aligning Business Value and Technical Goals
Prioritize the most urgent work activities, organize tasks to avoid missing key steps, and create basic plans to focus time, taking responsibility for assigned tasks.
Use internal resources to increase effectiveness and rely on managers or mentors for guidance on priority problems.
Serve as the primary point of contact for customers, ensuring high satisfaction, strong adoption, and long-term retention.
Act as a trusted advisor by gaining trust through mutual goals, understanding the customer’s business model, and applying proven solutions to their problems.
Solidify partnership commitments and drive innovation aligned with customers' business challenges.
Increase customer engagement with products & services and identify major political barriers to customer success.
Partner with more experienced team members to solve complex problems and develop strategic success plans when needed.

この求人は株式会社アルダグラムの採用ページの掲載内容をもとに構成しています。応募条件の最新情報は募集元をご確認ください。