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As Head of Commercial Operations within the Diagnostics (DX) business, this role leads commercial excellence initiatives across CRM, S&OP, and business planning. The role is responsible for LS Japan business performance and leads DX/LS initiatives and strategic projects.

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応募資格

必須

10 years’ work experience in healthcare industry preferably in IVD
At least 5 years’ experience in managing level
Stakeholder management in English / Japanese
Project lead experiences cross functionally
Business operation improvement lead

募集要項最終確認 11/7

職種: セールスオペレーション
雇用形態: 【雇用形態】正社員【契約期間】期間の定めなし【試用期間】3か月（条件変更無）
役職: Head of Commercial Operations
給与: 応相談
給与の詳細: 要相談年1回（1月）年1回（1月）
勤務地: 東京都Shinagawa City
転勤: 会社の定める場所および部署
働き方: 在宅
勤務時間: 管理監督者として勤務時間について自己の裁量により勤務基本休憩時間12:00～13:00あり
休日・休暇: 完全週休2日制（土・日）祝日メーデー(5/1)年末年始 (12/29-1/4)年次有給休暇夏季休暇(6日)子の看護休暇介護休暇保存休暇ボランティア休暇(5日)リフレッシュ特別休暇など
福利厚生: ベネフィット・ワン慶弔見舞金前払い退職金/確定拠出年金制度総合福祉団体定期保険財形貯蓄制度福利厚生補助乳がん検査補助社内クラブ活動提携保育園（本社ビル内）フレックスタイム制社内公募制度在宅勤務制度育児短時間勤務制度育児休業制度介護休業制度
社会保険: 雇用保険、労災保険、厚生年金、健康保険
受動喫煙対策: 屋内禁煙
業務の変更の範囲: 会社の定める業務
就業場所の変更の範囲: 会社の定める場所および部署
経験年数: 5年以上
選考の流れ: ※ご応募の際は履歴書・職務経歴書のご提出をお願いいたします。
掲載日: 2026/10/13 04:25（26日前）
最終確認: 2026/11/07 00:17（1日前）

仕事内容

Job Requirements

Department: Siemens Healthcare Diagnostics, Laboratory Solutions
Reporting Line: Head of Laboratory Solutions Division

About the Role

As Head of Commercial Operations within our Diagnostics (DX) business, you will transform complex data into strategic actions, shaping performance from individual accounts to national market outcomes. Partnering with senior leadership, you will lead commercial excellence initiatives across CRM, S&OP, and business planning, strengthening execution and long-term growth of our IVD business. This is your opportunity to elevate business performance, empower teams, and advance diagnostics that improve patient outcomes through smarter, insight-driven decisions.

Role Description

Deep analysis of business actual and forecast at micro individual account level (end-user level) as well as macro level. (e.g. market trend, share)
Identify the opportunities to make improvements for both business strategies and execution model, inc. PDCA, HPS, SWOT.
Not only analyze the data but also discuss the solution with LS leadership team to participate in business decision and leading the team.
Planning including MTA and MBR, product conversion, sales forecast.
Contribute to improve commercial excellence such as product conversion, CRM excellence, S&OP, Hoshin Kanri, Sales incentive, Sales program.
Collaborate with Marketing team closely to develop key marketing frameworks such as Market map, segmentation, positioning etc., and collaboratively develop BA plan and short/long team marketing/execution plan and business case from data analytic perspectives.
Execute the business plan with the analysis and achieve the target.
Drive commercial KPIs by working with sales organization and achieve the target based on deep account level analysis.
Lead DX/LS wide initiatives and DX/LS strategic project and ensure make them successful.
Work closely and collaborate with cross-functionally (DX, Japan Healthineers, LS HQ, Global Biz excellence team etc.)
Ensure achievement of targets & implementation of countermeasures, evolve LS business to the most attractive, lean, and effective organization.

Responsibilities

Responsible for LS Japan business performance (revenue & margin)
Evaluation collarate with both individual performance and LS Japan business performance
Set and accountable objectives, KPIs, LS DX Hoshin Kanri
Strong ownership to make sure LS sales CRM operation is processed efficiently and flawlessly to achieve the business goal and make the commercial organization stronger in terms of execution.
Ensure to be the hinge of DX/LS related functions inside/outside DX/LS org as Project Manager/ Leader.

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