Senior Relationship ManagerExecutive Director

The Senior Relationship Management Team is a part of the Global Client Account Management Function within Nomura’s Wholesale Division.

The role is that of an Executive Director within the Senior Relationship Management function to manage a set of institutional clients.

Manage an agreed portfolio of Clients that is aligned with Global and regional sales and product objectives.

Focus on coverage of the Japan offices of key international asset managers, banks, hedge funds and insurance companies across Japan and coordinate efforts across GM and IBD on growing our wallet share.

Serve as a key point of senior and C-Suite connectivity, partnership and engagement with the above clients, irrespective of product or geography

Maintain strong relationships with the key decision makers in Nomura and serve as a trusted advisor and partner to clients

Actively take the lead in engaging clients, driving new business and deals, sharing best practice and thought leadership.

Work with other client facing corporate functions to help with client connectivity and problem solving

Connect Nomura’s senior management with these clients

Establish, monitor and review client performance against expected outcomes

Selectively add clients that are aligned with the business objectives

Monitor resource allocation and ensure that the resource allocation returns are in line with expectations and budget

Work closely with clients across the entire client lifecycle and ensure that the Corporate Functions are fully aligned and understand the businesses expectations with regards to these clients

Work in partnership with the Corporate functions to maximize and deliver a consistently positive client experience from pre to post trade

Ensure that client communications and plans are captured within the Client Relationship Management tool

Ensure that Nomura possesses an in-depth understanding of the clients’ business financial and non-financial situation

Regional Heads of Senior Relationship Management Japan GM Head, GM Sales heads, IBD Heads and Global Product Heads

Regional and Global Product Sales

Regional Client Account Management

GM Strategy

The Client Services Group and other client facing utilities