Lead FM

掲載中・1日前に確認

給与: 記載なし
勤務地: 東京都
休日: Two days off per week (Saturday and Sunday)
雇用形態: 記載なし

どんな仕事かAIによる生成

The Lead FM oversees tactical delivery of facility and workplace services across assigned properties and serves as the main point of contact for the client and stakeholders. The role covers account management and service coordination across seven sites in Japan, including the Hachioji client headquarters.

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応募資格

必須

Communication skill to establish trust relationship with client, team, vendor, users, stakeholder, Landlord etc.
Over 7 years’ experience in Facility industry or some areas which utilize past experiences
Demonstrates proactive & professional approach to customer service.
People management
Business level English (both verbal and written)

求める人物像

Has a customer-oriented attitude, action; flexible, listen, proactive
Positive mind to improve for better service

募集要項最終確認 10/26

職種: プロパティマネージャー
雇用形態: Probationary period: Yes
役職: Lead FM
給与: 記載なし
給与の詳細: Overtime pay: Available. A fixed overtime allowance is included in the basic annual salary (equivalent to 30 hours per month) *For non-managerial positionsBonuses: Available (performance-related bonuses)
勤務地: 東京都Hachioji東京都Within Tokyo’s 23 wards
働き方: Generally based on working from the officeOn-site –Tokyo, Japan
勤務時間: Service hour ： 9:00-17：10*Service day follows client business calendarWorking hours are based on the client’s timetable
休日・休暇: Two days off per week (Saturday and Sunday)public holidaysthe year-end and New Year period
福利厚生: 国民の祝日
経験年数: 7年以上
選考の流れ: 1. Application screening2. Interviews (several rounds planned)3. Final interview
掲載日: 2026/10/14 06:26（13日前）
最終確認: 2026/10/26 23:10（1日前）

仕事内容

Overall Role

This position will be responsible for providing a comprehensive range of services in the Facility & Workplace Services with a focus on customer centricity, continuous improvement, operational excellence, safety, and compliance as Lead FM.

MAJOR RESPONSIBILITIES

The Lead Facility Manager will be responsible to manage the tactical delivery for the assigned properties/facilities and be the main point of contact for client, stakeholders.
There are 7 sites in Japan. JLL team is assigned at 3 sites and 4 sites are remotely managed. So team operates not only onsite task but also handle them remotely and Lead FM oversee them.
Hachioji is HQ for the client and their parent company own the building it. So their subcontracted vendor manage the building as BMO. They also provide building maintenance, alarm monitoring incl our client equipment, fire safety, cleaning, building access, mail service to our client. So JLL team will be communicating daily basis to maintain our client environment.
Team Structure： JLL x 7 (including the position) and 1 partner vendor(reception at Hachioji HQ). 5 in 8 team member located at Hachioji.
Contract model: Principal Model, Regional Contract

Scope

Account Management (Governance, Compliance, Supplier / Vendor Management, Financial Management, Sustainability, Operational Reporting, Reception, Mail, Panty/Food service, EHS, Cleaning service, Daily inspection, Safety equipment, Event support, PPM, BCP, Seating, Access card, Stationary, Helpdesk, Asset Management, Move and Change, Document Archive, Project, Janitorial, Waste Management, Security, Car Fleet
Scope varies by site like remote office doesn’t have onsite service.
There maybe some updates on JD due to discussion result between client and their parent company.

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