エンジニアリングマネージャー条件を変える閉じる
Customer Solution Team Manager
給与
記載なし※ 募集要項に金額の記載がありません
- 勤務地
- 記載なし
- 雇用形態
- 記載なし
- 働き方
- ハイブリッド勤務
- 年間休日
- 記載なし
在宅勤務あり
要約求人票をもとにAIがまとめたものです
This role leads Technical Validation Engineers across technology domains and oversees technical validation and feasibility checks for Customer Orders and Internal Network Optimisation Orders. Responsibilities include managing workload and priorities, resource capacity, quality, stakeholder conflicts and escalations, and supporting delivery against KPIs and SLAs. The role also drives Continuous Service Improvement initiatives to enhance Technical Validation practices.
応募資格
必須
- 8+ years of experience in network design/provisioning within the relevant industry
- Business level Japanese and English skill _(speaking, listening, writing, and reading at conversational/business level or higher)._
- Solid understanding and knowledge of installation, testing, and NOC environments _(Optical/Ethernet/SDH/SONET, DWDM, EoSDH/IP)._
- 3+ years of experience leading a team.
- Strong technical background with the ability to provide instructions and explanations to non-technical audiences.
- Practical knowledge of Microsoft Office tools (Visio, Word, PowerPoint, Excel) and other tools commonly used for daily administrative tasks.
歓迎
- Excellent writing, verbal, and presentation skills with the ability to clearly express technical concepts in documentation.
- Strong knowledge and genuine interest in network-related technologies.
- CCNP/CCIE certification is a plus.
募集要項最終確認 10/2
- 職種
- エンジニアリングマネージャー
- 雇用形態
- 記載なし
- 役職
- Customer Solution Team Managerlead Technical Validation EngineersThe CST Manager
- 給与
- 記載なし
- 勤務地
- 記載なし
- 働き方
- Flexible working hours and the option to work from home.
- 勤務時間
- Flexible working hours
- 休日・休暇
- Global Family Leave Policy
- 福利厚生
- Flexible working hours and the option to work from home.Extensive induction program with experienced mentors and buddies.Opportunities for further development and educational opportunities.Global Family Leave Policy.Employee Assistance Program.Internal inclusion & diversity employee networks.
- 経験年数
- 3年以上
- 掲載日
- 2026/07/20 01:33（74日前）
- 最終確認
- 2026/10/02 01:00（今日）
仕事内容
Why we need this role
- This role will lead Technical Validation Engineers across all technology domains in the day-to-day delivery of technical validation and feasibility checks, for both Customer Orders and 'Internal Network Optimisation Orders'. The CST Manager will also be overseeing technical validation activities to ensure consistent and high-quality work, monitor resource capacity, and manage escalations to help the team navigate challenges and deliver in line with SLAs.
What you will do
- Managing the workload and priorities for Technical Validation Engineers and supporting their professional development
- Overseeing Technical Validation activities to proactively manage resource capacity, manage stakeholder conflicts, and monitor quality of validation procedures being performed
- Managing escalations and making decisions to solve issues, providing direction and steer to teams to navigate challenges
- Supporting the team meet their KPIs and ensuring technical validation activities are conducted to high-quality in line with SLAs
- Driving Continuous Service Improvement initiatives to evolve and enhance Technical Validation practices
この求人はColtテクノロジーサービス株式会社の採用ページの掲載内容をもとに構成しています。応募条件の最新情報は募集元をご確認ください。
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応募はColtテクノロジーサービス株式会社の採用ページで受け付けています。このページは採用ページの掲載内容をもとに構成しているため、最新の応募条件は募集元でご確認ください。