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プロジェクトマネージャー（PM・PMO）の求人2,911件応募資格・募集要項・仕事内容を見る
Leader, Customer Delivery
- 給与
- 記載なし
- 勤務地
- 記載なし
- 休日
- 記載なし
- 雇用形態
- 記載なし
どんな仕事かAIによる生成
You’ll be responsible for managing a team of Consulting Engineers/ Technical Leaders delivering complex customer programs within Cisco Customer Experience (CX). The role ensures delivery excellence, governance, predictability and customer outcomes across a portfolio of Service Provider, Data Centre and strategic customers. It balances people leadership and customer delivery while partnering with CX teams and the wider CX community.
この求人に応募
応募資格
必須
- At least 3 years as a People Leader with Professional Services experience.
- 10+ years of IT industry experience
- Strong experience and exposure to one of the Technical Domains, Cisco Services, PS delivery methodologies and architecture (networking, service provider, migration, data center or software).
- Experience working in a matrixed, global organization.
歓迎
- Exposure to Cisco technologies or large enterprise IT environments.
- Strong customer-facing and executive communication experience and skills.
- Communication in local language to support ASEAN customers.
- CCIE is preferred
募集要項最終確認 10/20
- 職種
- プロジェクトマネージャー（PM・PMO）
- 雇用形態
- 記載なし
- 役職
- Leader
- 給与
- 記載なし
- 勤務地
- Minato, Japan
- 働き方
- 記載なし
- 経験年数
- 3年以上
- 掲載日
- 2026/10/12 04:30（8日前）
- 最終確認
- 2026/10/20 02:08（今日）
仕事内容
Your Impact
- You’ll be responsible for managing a team of Consulting Engineers/ Technical Leaders delivering complex customer programs within Cisco Customer Experience (CX). This role ensures delivery excellence, governance, predictability and customer outcomes across a portfolio of Service Provider, Data Centre and strategic customers.
- This role balances people leadership, customer delivery, while partnering closely with Global CX PM, CX Eng, CX Lab teams, CX Theatre and wider CX community to enable successful lifecycle execution.
- Drive organizational initiatives, strategic priorities and transformations for future digitized delivery with AI capabilities in line with CX Roadmap.
What You’ll Do
- Drive performance management, goal setting, career development, and engagement. Help improve quality, efficiency, and effectiveness of CX.
- Ensure staffing alignment, capacity planning, and skills readiness.
- Ambassador of conscious culture; foster an inclusive, high-performance team culture aligned to Cisco values. Cultivate an environment of diversity, equity and inclusion.
- Guide and govern the current and future skills for the organization
- Align organisation direction and program execution to account plans, renewals and adoption goals, position value of Cisco as part of a comprehensive outcome-based solution. Lead Growth Initiatives for APJC region.
- Be a trusted advisor, understand customer market and industry, Identify risks and proposes mitigation plans and help customers in achieving business outcomes, operational, program, or service objectives.
- Build & maintain key CX and customer-partner relationships facilitating outstanding customer experience.
- Connect with Cisco internal, customers, and partners across functions and boundaries to achieve significant results for Customers as well as Cisco's success.
- Drive AI first mindset and direct team for AI integrated delivery approach.
- Support digital delivery initiatives and CX transformation programs.
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募集元の採用ページから応募できます
応募はシスコシステムズ合同会社の採用ページで受け付けています。このページは採用ページの掲載内容をもとに構成しているため、最新の応募条件は募集元でご確認ください。
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- プロジェクトマネージャー（PM・PMO）2,911
- ビジネス7,969
- 事業開発・事業企画1,644
- オペレーション企画1,084
- プロダクトマネージャー765