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BD Parata is currently seeking a Field Support Engineer in the Los Angeles area. The Field Support Engineer will provide in depth technical and customer support of BD Parata’s suite of pharmacy automation products. In this role you will travel regionally to provide industry leading support and service to Pharmacies in multiple types of environments.
応募資格
必須
- Associate's degree in Electronics, Mechanical, Robotics, or Biomedical Engineering Technology preferred, plus 3-5 years field service experience (or equivalent combination of education and relevant experience)
- Strong customer service orientation
- Proficiency with Windows operating systems and Microsoft Office
- Knowledge of computer networking, router/switch configuration, and file management
- Strong mechanical aptitude and ability to use hand tools for complex equipment service
- Experience with digital multi-meters and electrical testing equipment
- SQL knowledge a plus
- Daily car travel (average 4 hours per day) with occasional air travel
- Ability to lift/carry up to 50 pounds frequently, 100 pounds occasionally
- Stand for extended periods (up to 10-12 hours when necessary)
使用ツール
募集要項最終確認 9/25
- 職種
- カスタマーエンジニア
- 雇用形態
- 記載なし
- 採用区分
- #earlycareer
- 給与
- 記載なし
- 給与の詳細
- Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.$24.00 - $38.40
- 勤務地
- USA CA - San Diego Bldg A&B
- 働き方
- 記載なし
- 福利厚生
- Fleet vehicleCorporate credit card for expensesCompany laptop and phoneComplete tool kitComprehensive benefits package
- 経験年数
- 3年以上
- 学歴
- 短大・高専卒業以上
- 掲載日
- 2026/09/15 03:40（14日前）
- 最終確認
- 2026/09/25 21:04（4日前）
仕事内容
Job Description
BD Parata is currently seeking a Field Support Engineer in the Los Angeles area.
The Field Support Engineer will provide in depth technical and customer support of BD Parata’s suite of pharmacy automation products.
In this role you will travel regionally to provide industry leading support and service to Pharmacies in multiple types of environments.
Key Responsibilities
Deliver exceptional customer service and technical problem resolution at client sites
Maintain equipment and proactively resolve potential issues to maximize uptime
Train customers on operation and maintenance of pharmacy automation systems
Respond to service requests within SLA requirements
Collaborate with service teams to resolve complex technical issues
Assist with new automation installations as needed
Document issues and resolutions in Salesforce Field Service Lightning
Provide product feedback to drive continuous improvement
Work independently with minimal supervision
Physical Requirements
Daily car travel (average 4 hours per day) with occasional air travel
Ability to lift/carry up to 50 pounds frequently, 100 pounds occasionally
Stand for extended periods (up to 10-12 hours when necessary)
この求人は日本ベクトン・ディッキンソン株式会社の採用ページの掲載内容をもとに構成しています。応募条件の最新情報は募集元をご確認ください。
募集元の採用ページから応募できます
応募は日本ベクトン・ディッキンソン株式会社の採用ページで受け付けています。このページは採用ページの掲載内容をもとに構成しているため、最新の応募条件は募集元でご確認ください。