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要約求人票をもとにAIがまとめたものです
Field Service Engineerとして、各顧客拠点で生命科学機器の設置、保守、トラブルシューティング、修理を行う。設置機器の操作・基本保守に関する顧客向けトレーニングやサービス記録の管理を担当する。指定地域の顧客拠点への出張があり、営業、技術サポート、R&Dチームと連携する。
応募資格
必須
- Minimum of 3-5 years of experience in field service engineering, preferably within the life sciences, biotechnology, or medical device industries.
- Proven expertise in troubleshooting and repairing complex electromechanical and optical systems.
- Strong understanding of electronics, pneumatics, fluidics, and software interfaces relevant to laboratory instrumentation.
- Excellent analytical and problem-solving skills with a methodical approach to fault diagnosis.
- Exceptional communication and interpersonal skills, with the ability to explain complex technical information clearly to diverse audiences.
- Proficiency in using diagnostic software and tools.
- Ability to work independently and manage time effectively in a field-based role.
- Valid driver's license and a clean driving record are required.
- Ability to lift and move equipment up to 50 lbs and work in various laboratory environments.
- Fluency in English (written and spoken) is essential.
歓迎
- Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or a related scientific/technical field preferred.
使用ツール
募集要項最終確認 9/25
- 職種
- カスタマーエンジニア
- 雇用形態
- 記載なし
- 給与
- 記載なし
- 給与の詳細
- Compensation for this role is $38/hour + depending upon experience.$21.90 - $35.00 USD Hourly
- 勤務地
- Irvine
- 働き方
- 記載なし
- 経験年数
- 3年以上
- 学歴
- 大学卒業以上
- 掲載日
- 2026/09/17 03:40（12日前）
- 最終確認
- 2026/09/25 21:04（4日前）
仕事内容
Job Summary
Waters Corporation is seeking a highly motivated and technically proficient Field Service Engineer to provide on-site installation, maintenance, troubleshooting, and repair services for our advanced life science instrumentation and equipment across various client locations.
This role ensures optimal performance and customer satisfaction with our cutting-edge technologies.
Job Responsibilities
Perform installations, calibrations, preventive maintenance, and complex repairs of sophisticated laboratory instruments, including but not limited to, liquid handlers, mass spectrometers, sequencers, and cell analyzers.
Diagnose and resolve technical issues quickly and efficiently, often under pressure, utilizing schematics, diagnostic tools, and technical manuals.
Provide comprehensive training to customers on the operation and basic maintenance of installed equipment.
Maintain accurate service records, including installation reports, service logs, and expense reports, through our CRM system.
Manage and maintain a spare parts inventory, ensuring availability for timely repairs.
Collaborate effectively with sales, technical support, and R&D teams to provide feedback on product performance and customer needs.
Adhere to all company safety protocols, quality standards, and regulatory guidelines (e.g., FDA, GMP).
Travel extensively, often on short notice, to customer sites within a designated region.
Develop and maintain strong customer relationships, acting as a primary technical point of contact.
この求人は日本ベクトン・ディッキンソン株式会社の採用ページの掲載内容をもとに構成しています。応募条件の最新情報は募集元をご確認ください。
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応募は日本ベクトン・ディッキンソン株式会社の採用ページで受け付けています。このページは採用ページの掲載内容をもとに構成しているため、最新の応募条件は募集元でご確認ください。