Program Manager, QC, Quick Commerce

必須

• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Bachelor's degree
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
• Experience defining program requirements and using data and metrics to determine improvements

歓迎

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

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Description

• Amazon is seeking a Program Manager to architect the future of our ultra-fast delivery network. In this role, you will own the strategic roadmap for our network, determining launch planning, how our Under-the-Roof (UTR) and On-the-Road (OTR) operations must evolve, how to optimize channel strategies to balance speed with cost-efficiency. You will be the bridge between high-level business strategy and operational reality.

Key job responsibilities

• Capacity & Resource Planning Strategy: Lead long-term labor and throughput planning ensuring the network can handle growth.
• Channel & Delivery Strategy: Develop and refine channel distribution strategies between dedicated fleets and 3P partners to ensure "On-the-Road" (OTR) scalability during peak surges.
• Strategic Feature Roadmap: Partner with Tech and Product teams to define the requirements for next-generation planning tools, such as automated routing systems and AI-driven inventory placement.
• Own the "Cost-to-Serve" roadmap. Identify long-term structural improvements that drive down the cost per shipment through better topology and density.

About the team

• We are establishing new benchmarks in ultra-fast delivery service. Our team operates at the intersection of innovation and execution, creating first-of-its-kind solutions while maintaining a customer-centric approach.
• We are building foundational elements of new network from the ground up, including development of operational frameworks, technology integration, and service optimization. The team consistently demonstrates agility in learning and implementing improvements, turning challenges into opportunities for growth. Our collaborative environment encourages experimentation and rapid iteration, allowing us to establish robust playbooks that will shape the future.