Customer Success Manager/Senior Manager, Manufacturing
想定年収
応相談
勤務地
東京都
リモート
—
掲載中・最終確認 2026/5/30（5日前）
仕事内容
Customer Success Manager / Senior Managerとして、製造業界の深い専門性とCloud知見を活かし、お客様のSalesforce投資価値最大化を支援する。Customer Success Methodologyを用いてステークホルダーと目標・現状を整理し、組織戦略・ガバナンス・チェンジマネジメントのベストプラクティスを提供。リスクの早期特定と緩和、経営層との関係構築、アカウントチームやSalesforce幹部との連携を通じて顧客の事業目標達成を導く。
求めるスキル・経験
必須
Fluency in Japanese language skills (reading, writing, listening)
歓迎
Experienced professional with 7-10 years of Manufacturing industry expertise
In-depth knowledge in one or more line of businesses (LoB) - a specific cloud or industry
Strong consulting skills and proven results working as a Trusted Advisor to drive business value for customers
Ability to drive effective and influencing conversations at the C-level; facilitate difficult discussions and adept at handling objections
Strong knowledge of Salesforce product and platform features, capabilities, and best use is highly desired
Able to articulate the importance and value of Governance to Business and IT executives
Good understanding of enterprise architecture principles strongly preferred
Ability to quickly grasp and distinctly explain technological and business concepts