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Handles customer inquiries regarding billing and collections and coordinates with customers, Sales, and internal departments to address requests. Manages an assigned collections portfolio, assists with month-end cash application activities, supports AR-related work, and participates in cross-functional global projects.
応募資格
必須
- Excellent written and verbal Japanese communication skills
- Advanced written and verbal English communication skills
- Self-starter
- Attention to detail
- Excellent decision-making skills and very decisive
- Demonstrated initiative and the ability to work independently
- Demonstrated proficiency in quickly understanding customer requirements and delivering tailored responses.
- Ability to consistently manage a high volume of cases.
- Ability to excel in a fast-growing/fast-paced environment delivering accuracy while managing to deadlines where adaptability is imperative.
- Ability to create and sustain a constructive work environment, fostering teamwork with colleagues and positive working relationships with external customers
- Proficiency in MS Excel (Intermediate level or above)
歓迎
- At least 2-3 years experience in a customer-facing position is preferred
- Workday, Salesforce experience is preferred
募集要項最終確認 9/25
- 職種
- 経理
- 雇用形態
- 記載なし
- 給与
- 記載なし
- 勤務地
- 東京都Tokyo
- 働き方
- 記載なし
- 掲載日
- 2026/09/09 09:02（20日前）
- 最終確認
- 2026/09/25 19:24（4日前）
仕事内容
Job Description
Handles customer inquiries regarding billing and collections. Interacts with the Customer, Sales, and other internal departments to provide a variety of post-sales services related to billing and collections. Develops and maintains positive customer relations, coordinates with various departments within the company to ensure customer requests are handled appropriately and in a timely manner.
Reporting to AR Operations Sr. Manager, Japan
Responsibilities
Receives, investigates, and responds to incoming customer inquiries regarding invoicing, payment terms/schedules, and contract management, as well as account cancellations and reductions. If unable to resolve a customer issue, escalates to the appropriate staff or management
Manages assigned collections portfolio, initiating collections communications as necessary to ensure that all assigned invoices are paid on time
Assists with month-end cash application activities
Supports Credit/Cash Collection Manager with respect to customer communication, cash collection-related activities, AR management, write-offs, cash applications and reporting on those activities
Participates in and leads the implementation of some cross-functional global projects
この求人は株式会社セールスフォース・ジャパンの採用ページの掲載内容をもとに構成しています。応募条件の最新情報は募集元をご確認ください。
東京都の経理の求人673件
東京都の経理の求人をすべて見る（673件）募集元の採用ページから応募できます
応募は株式会社セールスフォース・ジャパンの採用ページで受け付けています。このページは採用ページの掲載内容をもとに構成しているため、最新の応募条件は募集元でご確認ください。