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店長の求人5,488件応募資格・募集要項・仕事内容を見る
Team Manager
- 給与
- 記載なし
- 勤務地
- 記載なし
- 休日
- 記載なし
- 雇用形態
- 記載なし
どんな仕事かAIによる生成
The Team Manager leads, trains and coaches the team while driving sales performance and ensuring an exceptional client experience. The role includes client and business development, product care, and monitoring category performance.
この求人に応募
応募資格
必須
- 5–7 years of experience in similar role in luxury retail
- Strong leadership, people management and coaching skills
- Strong commercial and results-oriented mindset
- Client-centric approach with excellent clienteling and CRM skills
- Strong communication and interpersonal skills
- Ability to drive performance and manage KPIs
- Strong product knowledge and storytelling skills
- Ability to develop the client base and identify business opportunities
- Proactive, organized and solution-oriented approach
- Ability to collaborate effectively with Store Management and cross-functional teams
- High attention to detail and respect for company policies and procedures
- Passion for luxury, fashion and the Brand
募集要項最終確認 11/1
- 職種
- 店長
- 雇用形態
- 記載なし
- 役職
- Team Manager
- 給与
- 記載なし
- 勤務地
- 海外Zurich
- 働き方
- 記載なし
- 経験年数
- 5年以上
- 掲載日
- 2026/10/31 13:24（1日前）
- 最終確認
- 2026/11/01 01:06（今日）
仕事内容
JOB PURPOSE
- As a Team Manager, you will play a pivotal role in driving our store's success by prioritizing team management and development. Your primary responsibilities include leading, training, and coaching your team, proactively driving sales goal overachievement, and ensuring an exceptional client experience. Your dedication as a passionate Brand Ambassador will represent Prada's core values while maintaining the utmost commitment to our Client Promise.
Team Management
- Leadership and growth: Take ownership of guiding, nurturing, and developing your team to their fullest potential while inspiring a culture of excellence, teamwork, and growth
- Performance Excellence: Drive your team to exceed KPI targets while contributing to the overall success of the store (setting goals and managing individual performances)
- Performance Conversations: Collaborate with the Store Manager/Director to conduct regular performance discussions, analyze results, and create actionable plans.
- Feedback and Development: Motivate and support your team with consistent feedback and coaching, ensuring a seamless client experience by identifying individual development needs and partnering with Retail Trainers to tailor development plans
- Client Centric & Product Training: Train your team on all aspects concerning Client Journey, clienteling, storytelling and product knowledge to allow them to meet and exceed business goals
- Talent Acquisition: Participating in identifying, recruiting and onboarding talents in collaboration with the Store Manager
- Positive Work Environment: Lead by example by creating a positive and harmonious work environment, ensuring cooperation within the team and between store leadership
Client & Business Development
- Optimized Sales Floor Management: Ensure that business opportunities are maximized through efficient sales floor management, maintaining a visible and consistent presence for your team
- Client Experience: Lead and inspire your team to deliver a superior client experience, adhering to all Client Journey principles to foster long-term client relationships
- CRM and Clienteling: Contribute to enhancing store performance through CRM and clienteling led initiative (training Client Advisors across all clienteling steps including data collection, client outreach, private appointments, re-purchases, VIC engagement and retention)
- Client Base Expansion: Proactively identify opportunities to engage with new clients (prospects) to expand the store's client base
- After Sales: Ensure to provide to clients a unique experience including the after sale process that is an additional service the company provides to maintain items longevity and quality throughout the years. Having clients in the store is always an opportunity increase loyalty and maximize business opportunities.
Product Care & Respect of Corporate Guidelines
- Exemplary Product Care: Lead by example, ensuring that the team operates with the highest level of care and respect for the product
- Policy Adherence: Ensure strict compliance with all policies and procedures, providing support to the team in daily operational tasks
Category Performance
- Performance Monitoring: Monitoring the performance of assigned categories, actively proposing action plans to achieve targets
- Collaborative Feedback: Collaborate with Retail Merchandising teams, offering effective feedback on products, stock situations, and specific requests to drive business growth
- Visual Merchandising: Collaborate with the Visual Merchandising team to maximize category potential while ensuring the store's image adheres to established guidelines
- Stockroom Organization: Collaborate with Operations team to ensure BOH structure and layout is always structured to maximizes efficiency and selling opportunities
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