Technical Writer - Ecosystem Platform Enablement Department (EPED)
想定年収
応相談
勤務地
東京都
リモート
—
募集中
仕事内容
楽天のEcosystem Platform Enablement Department (EPED) のテクニカルライターとして、プロダクトチームとクライアントの橋渡しを担う。ユーザーマニュアル・製品仕様・開発者オンボーディング資料の作成に加え、複雑な技術機能を営業ピッチや価値提案資料へ翻訳するTechnical Product Storytellerとして、ドキュメント標準の確立とAI活用ワークフローの改善を推進する。
求めるスキル・経験
必須
Education: Bachelor's degree in computer science, Engineering, Technical Communications, or a related field.
Experience: More than 3 years of experience in technical writing, specifically for SaaS, API-driven platforms, or complex enterprise ecosystems.
Versatility: Proven ability to create both deep-dive technical documentation (specs, manuals) and persuasive, client-facing sales materials (pitches, briefs).
Language Skills: Full professional proficiency in both English and Japanese (Business level or higher).
AI Proficiency: Demonstrated experience using AI-assisted tools for content generation, editing, and documentation maintenance.
Agile Mindset: Ability to work in an Agile environment, responding to rapid feedback and changing requirements.
Soft Skills: Strong project management and stakeholder management skills; ability to organize activities in an orderly manner and meet deadlines.
歓迎
Documentation as Code: Experience with modern documentation workflows (e.g., Markdown, Git/GitHub, Hugo, Docusaurus).
Operational Background: Experience in product operations, technical support, or developer relations (DevRel).
Tooling: Proficiency with Jira, Confluence, and process mapping tools.
Visual Storytelling: Experience creating professional presentations (PowerPoint/Keynote) or visual assets (Figma, Lucidchart, Draw.io) to communicate technical value.